<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494634
Report Date: 07/17/2025
Date Signed: 07/17/2025 02:55:43 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/19/2025 and conducted by Evaluator Tatiana Bickham
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20250619114220
FACILITY NAME:TINY THINKERS PRESCHOOL CANOGA PARKFACILITY NUMBER:
197494634
ADMINISTRATOR:ANGELICA CASTANEDAFACILITY TYPE:
850
ADDRESS:7839 TOPANGA CANYON BLVD.TELEPHONE:
(818) 346-3035
CITY:CANOGA PARKSTATE: CAZIP CODE:
91304
CAPACITY:85CENSUS: 67DATE:
07/17/2025
UNANNOUNCEDTIME BEGAN:
11:55 AM
MET WITH:Angelica CastanedaTIME COMPLETED:
02:10 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee does not ensure that day care child is being provided an adequate amount of fluids while in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Tatiana Bickham conducted an unannounced site visit on 07/17/2025 at 11:55 AM to this facility to deliver findings on the above-mentioned allegations. Upon arrival, LPA met with Director, Angelica Castaneda and explained the purpose of the visit. There were sixty-seven (67) children with 9 staff observed at the time of visit.

During the course of the investigation, interviews were conducted with parents and staff. Copies of the children's roster, staff roster, daily activity schedule and lunch menu were obtained and reviewed. LPA also conducted observations during meal and outdoor play time.

Per Reporting Party, Licensee does not ensure that day care child is being provided an adequate amount of fluids while in care.

Page 1.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:

DATE: 07/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20250619114220
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: TINY THINKERS PRESCHOOL CANOGA PARK
FACILITY NUMBER: 197494634
VISIT DATE: 07/17/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Per interview with Director, Director stated water and milk is provided by the center. Per Director children bring their own water bottles and the center has a water dispenser in each classroom for the water bottles to be replenished throughout the day.

Per interviews with staff, staff stated milk and water is provided by the center. Staff stated milk is offered during meal times and water is offered during snack and throughout the day. Per staff interviewed water is easily accessible for children.

Per parents interviewed, parents did not express any concerns regarding the above mentioned allegations.

Per LPA observations, LPA observed water bottles outside available for children when they were playing on the yard and inside of the classrooms. During meal time LPA observed milk being served with the meals, LPA observed in the Butterfly room lunch was served but children were not offered milk until 30 minutes into their meal when the Director came into the room and reminded the staff to give milk. LPA did not observe any children being denied any liquids. LPA reminded Director to ensure milk or water is served at the start of meal time.

Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegations to be true. Therefore, although the allegations may have happened or are valid, there is not a
preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Angelica Castaneda, Director and appeal rights were provided.

Page 2.

SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:

DATE: 07/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2