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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494645
Report Date: 01/31/2024
Date Signed: 01/31/2024 11:41:54 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/28/2023 and conducted by Evaluator Lilia Hernandez
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20231128123954
FACILITY NAME:WOODLAKE MONTESSORI PRESCHOOLFACILITY NUMBER:
197494645
ADMINISTRATOR:HORDAGODA, NOESHFACILITY TYPE:
850
ADDRESS:23363 BURBANK BLVDTELEPHONE:
(323) 767-4517
CITY:WOODLAND HILLSSTATE: CAZIP CODE:
91367
CAPACITY:57CENSUS: 32DATE:
01/31/2024
UNANNOUNCEDTIME BEGAN:
09:09 AM
MET WITH:Sharon Collins, Center Director TIME COMPLETED:
11:55 AM
ALLEGATION(S):
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Uncleared adults had access to day care children while in care.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Lilia Hernandez conducted an unannounced complaint inspection to the above facility on 01/31/2024. LPA arrived at the facility at 9:09AM and met with Sharon Collins, Center Director, and Darlene Cabrera, Administrator who guided LPA on tour of the facility. LPA was later met by Noesh Hordagoda, Licensee. There were 32 children, and 5 staff upon arrival.

The purpose of the visit is to deliver findings for the above allegation.

During the investigation conducted by the LPA, interviews were conducted and records were reviewed. LPA also obtained copies of facility rosters and other pertinent information and documents.

Information provided by the reporting party indicates that uncleared adults had access to day care children while in care.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/31/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20231128123954
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: WOODLAKE MONTESSORI PRESCHOOL
FACILITY NUMBER: 197494645
VISIT DATE: 01/31/2024
NARRATIVE
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Per Center Director, an event indeed took place in the facility on November 15, 2023 that required the use of the outdoor play area after the hours of operation. The set up for the event began at 5:00PM. The facility closed at 6:00PM. Due to rain that occurred that day, children were provided with activities for indoor play. Director was stationed at the entrance of the facility gate to ensure no one from the event entered the indoors of the facility. Prior to the event, parents were notified of the event via BrightWheel, an online parent communication application. Notifications of the event were also posted at the facility entrance and next to the sign in and sign out sheets.

During staff interviews, staff also disclosed that an event indeed took place at the facility after the hours of operation. Staff also confirmed that the Director stood outside next to the gate entrance of the facility to monitor that no one from the event entered the indoors of the facility during the event set up. Staff #1 disclosed that the Director stood outside in the rain to direct parents to the indoors during pick up and to make sure no one from the event entered the indoors of the facility. Staff #4 made no disclosures of uncleared adults from the event inside the building near or next to children while in her care.

During parent interviews, parents disclosed observing a set up for an event during their child's pick up time. Parents made no disclosures of observing uncleared adults entering the indoors of the facility or uncleared adults near or next to children in care. Parent #4 confirmed that the facility notified parents via BrightWheel prior to the scheduled event date. Parent #4 also confirmed not seeing anyone from the event indoors near or next to children during pick up time. Parent #4 was able to observe the indoors during pick up when they were signing their child out of care. Parent #2 disclosed that the facility notified parents of the event and indoor activities were going to be provided to children. Parent #2 disclosed that due to the event, parking was limited but did not see any uncleared adults inside the facility next to children.

Based on the investigation conducted by the LPA, it has been determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

The Notice of Site Visit must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview conducted and report was reviewed with Sharon Collins, Center Director.
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/31/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2