197494677-11-1-2023-58-CC-RRAS-CX972C-20231103211633

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197494677
Report Date: 11/01/2023
Date Signed: 11/01/2023 09:41:35 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/27/2023 and conducted by Evaluator Joe Katrdzhyan

PUBLIC

COMPLAINT CONTROL NUMBER: 58-CC-20230727150402

FACILITY NAME:	WORLD OF WISDOM CHILDCARE CENTER		FACILITY NUMBER:	197494677
ADMINISTRATOR:	PETRENA WISDOM		FACILITY TYPE:	830
ADDRESS:	7319 CRENSHAW BLVD		TELEPHONE:	(310) 612-5455
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90043
CAPACITY:	25	CENSUS: 5	DATE:	11/01/2023
		UNANNOUNCED	TIME BEGAN:	08:15 AM
MET WITH:	Staff / Nixie Ramos Lopez Director / Petrena Wisdom		TIME COMPLETED:	10:00 AM

ALLEGATION(S):

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Staff handled child in a rough manner.

INVESTIGATION FINDINGS:

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On 11/01/23, at 8AM, Licensing Program Analyst (LPA) Joe Katrdzhyan conducted an unannounced visit to this facility to deliver findings on the above-mentioned allegation of “Staff handled child in a rough manner”. Upon arrival, LPA met with Staff / Nixie Ramos Lopez and was later joined by the Director / Petrena Wisdom, who assisted with the visit. Ms. Wisdom guided LPA on a tour of the facility. There were 5 children with 3 staff observed present. LPA explained the purpose of today’s visit.

During the course of the investigation, interviews were conducted, pictures were obtained and copies of Children / Staff Rosters, Activity Schedule and Sign In/Out Sheets were also obtained and reviewed. During the visit conducted on 10/19/23, LPA Katrdzhyan was unable to interview toddlers because all toddlers were observed sleeping at the time of visit.

(Please see LIC 9099C for additional information)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:	DATE: 11/01/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/01/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20230727150402

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: WORLD OF WISDOM CHILDCARE CENTER	FACILITY NUMBER: 197494677
	VISIT DATE: 11/01/2023

NARRATIVE

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Per Reporting Party, Staff 1 was observed handling Child 1 in a rough manner and heavy-handedly patting other child in care. Reporting Party was not able to provide identifying information for the other child.

During the interview with the Director, it was disclosed that the Director was present at the time of the alleged
incident and no such behavior was observed of Staff 1 handling Child 1 in a rough manner or patting an infant heavy handedly. Staff 1 was described as someone who is sweet and loving with the kids and a good employee. There have been no prior concerns involving Staff 1 handling children in a rough manner. Child 1 did not sustain injuries as a result of the alleged incident.

During the interview of Staff 1, Staff 1 denied handling Child 1 in a rough manner and also denied patting an infant heavy-handedly. During the interview of Staff 2, Staff 2 also disclosed that they were present at the time of the alleged incident and no such behavior was observed of Staff 1 handling Child 1 in a rough manner or patting an infant heavy handedly.

Parents interviewed did not present concerns and were pleased with the services and care being provided to their children.

Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegation to be true. Therefore, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Petrena Wisdom and Appeals Rights provided.

SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:	DATE: 11/01/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/01/2023

LIC9099 (FAS) - (06/04)

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