197494677-6-2-2025-58-CC-BBEL-DHL5Q5-20250612200856

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197494677
Report Date: 06/02/2025
Date Signed: 06/02/2025 02:51:27 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/17/2025 and conducted by Evaluator Amelia Morales

COMPLAINT CONTROL NUMBER: 58-CC-20250317125020

FACILITY NAME:	WORLD OF WISDOM CHILDCARE CENTER		FACILITY NUMBER:	197494677
ADMINISTRATOR:	PETRENA WISDOM		FACILITY TYPE:	830
ADDRESS:	7319 CRENSHAW BLVD		TELEPHONE:	(310) 612-5455
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90043
CAPACITY:	25	CENSUS: 6	DATE:	06/02/2025
		UNANNOUNCED	TIME BEGAN:	08:20 AM
MET WITH:	Director Petrena Wisdom/Designee Erica Alanis		TIME COMPLETED:	03:15 PM

ALLEGATION(S):

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Staff do not ensure that facility is properly being cleaned/sanitized.
Staff do not provide appropriate clothing to child in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Amelia Morales conducted an unannounced cite visit to this facility to deliver findings on the above-mentioned allegations. Upon arrival, LPA Morales was greeted by Designated Director Erica Alanis. LPA Morales stated the purpose of this visit, Erica Alanis informed LPA Morales that the Director stepped out for a moment but would be back shortly. Erica Alanis guided LPA Morales on a tour of the facility, census was taken. The Director Petrena Wisdom arrived shortly after, LPA Morales informed Director Petrena Wisdom the purpose of the visit. Due to time constraint Director Petrena Wisdom had to step out. Designated Director, Erica Alanis read and signed the report.

Census: Infant room, no children; toddler room (two Teachers, and 6 toddlers)

(Continued on 9099-C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Amelia Morales
LICENSING EVALUATOR SIGNATURE:	DATE: 06/02/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20250317125020

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: WORLD OF WISDOM CHILDCARE CENTER	FACILITY NUMBER: 197494677
	VISIT DATE: 06/02/2025

NARRATIVE

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Pertaining to the allegation, "Staff did not ensure that facility is properly being cleaned/sanitized."

Per the Reporting Party (RP), "staff are not adequately sanitizing the facility. "

During the investigation LPA conducted interviews, reviewed children's records, and inspected the physical plant of the facility. When asked how the facility properly sanitize the facility, the Director states "they basically clean, and mop everyday." Per the Director, "surfaces are cleaned, during nap time surfaces and toys are wiped down, and upon closing everything is wiped down again." During staff interviews, Staff #2(S2), Staff #3(S3), and Staff #4(S4) when asked how the facility properly sanitizes the facility. S2 informed LPA that the facility uses "Clorox wipes and Lysol spray, in the morning they do wipe downs. Everything is clean and wiped down, before and after lunch and toys as well." During interview with S3, S3 stated, "we sanitize everything, from toys, cribs, and wash the sheets." During interview with S4, S4 stated they "sanitize with the wipes, and disinfectant." As well as "wash and clean toys, children put everything in their mouths, so we ensure everything tries to be sanitized."

Pertaining to the allegation, "Staff do not provide appropriate clothing to child in care. "

Per the Reporting Party (RP), child (1) was outside in the rain on the playground without there jacket."

During the investigation LPA took photos from the brightwheel app of messages, conducted. During staff interviews, Staff #2(S2), Staff #3 (S3), and Staff #4(S4), when asked if children are allowed to go in the playground when its raining, S4 stated "no, cause the grass is wet, that's the way they get sick." When asked what if its super windy or cold outside, S3 stated "we keep them, we don’t want children risk getting sick." When asked what if a child doesn't have a jacket, or removes the jacket, S2 stated "Before we go outside if its cold, there are some that do take them of, but some throw tantrums, but for the most part we try and keep them on with their beanies. The children put them on and off."

(Continued on 9099-C)

SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Amelia Morales
LICENSING EVALUATOR SIGNATURE:	DATE: 06/02/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2025

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20250317125020

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: WORLD OF WISDOM CHILDCARE CENTER	FACILITY NUMBER: 197494677
	VISIT DATE: 06/02/2025

NARRATIVE

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Therefore, based upon physical plant inspection, interviews conducted, children's record review, the allegations above have been determined to be Unsubstantiated. The allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred.

Notice of Site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Designated Director Erica Alanis.

SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Amelia Morales
LICENSING EVALUATOR SIGNATURE:	DATE: 06/02/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2025

LIC9099 (FAS) - (06/04)

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