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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494713
Report Date: 10/06/2022
Date Signed: 10/07/2022 10:47:17 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/11/2022 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20220811110254
FACILITY NAME:BROWN FAMILY CHILD CAREFACILITY NUMBER:
197494713
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 1DATE:
10/06/2022
UNANNOUNCEDTIME BEGAN:
04:45 PM
MET WITH:Chontell BrownTIME COMPLETED:
05:55 PM
ALLEGATION(S):
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Licensee is operating out of ratios.
INVESTIGATION FINDINGS:
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On 10/6/22, Licensing Program Analyst (LPA), V. Wheatley conducted an unannounced inspection and met with the licensee Ms. Brown regarding the above allegation. LPA observed only one day care child today.

On 8/15/22, LPA observed 5 children on the premises. LPA interviewed the licensee regarding being out of ratio on July 26, 2022. Licensee states she is a member of the food program and the representative contacted her via Zoom. States the representative observed the children on the camera however the information received regarding the children's ages was incorrect. Licensee is denying the allegation because she did not understand the ratios. LPA reviewed children's names and ages with licensee.

Based on the LPA's investigation inter,views which were conducted and information obtained, the preponderance of evidence standard has been met, the above allegation is Substantiated. Licensee had 3 infants on the premises.

Exit interview. A copy of the report was provide to the licensee. Licensee will provide a copy of the report to the parents that have children enrolled on LIC 9224.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 10/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/06/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20220811110254
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: BROWN FAMILY CHILD CARE
FACILITY NUMBER: 197494713
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/06/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
10/07/2022
Section Cited
CCR
102416.5(b)
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102416.5 (b) -Staffing Ratio and Capacity
A small family day care home may provide care for more than six and up to eight children, without an additional adult attendant, if all of the following conditions are met: (b) No more than two infants are cared for during any time when more than six children are cared for.
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Licensee agrees to operate in compliance according to Title 22 Regulation and keep the required number of children and infants. The licensee will submit a Plan of Correction to the Department 10/7/2022.
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This requirement was not met as evidenced by licensee was providing care for 7 children of which 3 were infants. This is a immediate risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 10/06/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/06/2022
LIC9099 (FAS) - (06/04)
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