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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494737
Report Date: 12/22/2023
Date Signed: 01/17/2024 11:15:37 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/30/2023 and conducted by Evaluator Joe Katrdzhyan
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20230830085932
FACILITY NAME:COHEN FAMILY CHILD CAREFACILITY NUMBER:
197494737
ADMINISTRATOR:ORNA COHENFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 990-0221
CITY:LOS ANGELESSTATE: CAZIP CODE:
90035
CAPACITY:14CENSUS: 2DATE:
12/22/2023
UNANNOUNCEDTIME BEGAN:
08:15 AM
MET WITH:Licensee / Orna CohenTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Licensee inappropriately touched a daycare child while in care.

Licensee hit a daycare child while in care.
INVESTIGATION FINDINGS:
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***This is an amended report which supersedes the original report dated 12/22/23.***

On 12/22/23, at 8:15AM, Licensing Program Analyst (LPA) Joe Katrdzhyan conducted an unannounced visit to this facility to deliver findings on the above-mentioned allegations. Upon arrival, LPA met with Licensee / Orna Cohen, who guided LPA on a tour of the facility. There were 2 children with 1 staff observed upon arrival. LPA explained the purpose of today’s visit. The investigation regarding the above-mentioned allegations was conducted by LPA / Maria Rendon.

During the course of the investigation, interviews were conducted, pictures/video clips obtained and a copy of the Children’s/Staff Roster was obtained and reviewed.

Per Reporting Party, Child 1 reported to mother that Licensee touched Child 1 inappropriately. Child 1 disclosed that Licensee hit, punched and slapped Child 1.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:

DATE: 12/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/22/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 58-CC-20230830085932
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: COHEN FAMILY CHILD CARE
FACILITY NUMBER: 197494737
VISIT DATE: 12/22/2023
NARRATIVE
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Pg. 2

During the interview with the Licensee, the Licensee denied the allegation of inappropriately touching Child 1 or any other child. The Licensee denied hitting, punching and slapped Child 1 or any other child. Per the Licensee, when a child misbehaves at the day care, the Licensee will communicate with the child's parent(s) and ask the parent(s) to talk to their child regarding their behavior. During a behavioral incident, the child will be asked to sit on a thinking chair at the facility and the child will take time and reflect about their actions and what they can do in the future to ensure that it does not happen again.

During the interview of Staff, Staff denied observing abuse by the Licensee towards children.

During the interview conducted by Investigator / Sonia Sandoval (from Community Care Licensing) with Child 1, it was disclosed that Child 1 denied Licensee touching Child 1 inappropriately. On 8/28/23, Child 1 was treated and cleared at the hospital and no visible injuries were noted to be seen on Child 1.

Law Enforcement was involved and the responding officers interviewed Child 1 and Child 1 did not make a disclosure of being touched inappropriately by the Licensee. There was no supplemental report.

During two separate interviews conducted by Law Enforcement and IB Investigator, Child 1’s statements were inconsistent and did not corroborate with the allegations.

Children interviewed by LPA Maria Rendon at the day care did not present any concerns of alleged abuse by the Licensee.

Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegations to be true. Therefore, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

(please see page LIC 9099C / Pg. 3 for additional information)
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:

DATE: 12/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/22/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 58-CC-20230830085932
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: COHEN FAMILY CHILD CARE
FACILITY NUMBER: 197494737
VISIT DATE: 12/22/2023
NARRATIVE
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Pg. 3

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Orna Cohen and Appeals Rights provided.
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:

DATE: 12/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/22/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3