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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494820
Report Date: 03/22/2024
Date Signed: 03/22/2024 11:18:25 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/29/2023 and conducted by Evaluator Doris Whitmore
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20231229094944
FACILITY NAME:INGLEWOOD MONTESSORI PRESCHOOLFACILITY NUMBER:
197494820
ADMINISTRATOR:LOURDES ALVAREZFACILITY TYPE:
850
ADDRESS:1518 CENTINELA AVETELEPHONE:
(310) 677-4406
CITY:INGLEWOODSTATE: CAZIP CODE:
90302
CAPACITY:50CENSUS: 27DATE:
03/22/2024
UNANNOUNCEDTIME BEGAN:
10:02 AM
MET WITH: Vivian Neino- DirectorTIME COMPLETED:
11:16 AM
ALLEGATION(S):
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Reporting Requirements- Facility did not provide child's records to child's authorized representative
Other- Faciltiy violated authorized representtative's rights
INVESTIGATION FINDINGS:
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On 01/03/2024 LPA Whitmore initiated the complaint investigation and met with the Director Vivian Neino. LPA toured the facility indoors and outdoors. There were no children or teachers present, only the Director. Staff will return 01/08/2024 and the children will return 01/09/2024.LPA obtained a copy of the Facility Roster, Personnel Report, Identification, Emergency Information, Notification of Parents' Rights, copies of text messages, Parent Handbook and other documents related to the allegations. LPA Whitmore conducted a file review of child's file.
On 03/22/2024 at 10:02 a.m. LPA Whitmore conducted a visit to complete the investigation and deliver findings. LPA Whitmore met with Vivian Neino. LPA toured the facility indoors and outdoors, observing proper teacher/child ratios with 27 total children in care and 5 teachers. The Department conducted a full investigation, which included staff interviews, interviews with relevant parties, as well as a record review which included documentation related to the allegations.Based on information obtained through file review, observations and interviews, the allegation Reporting Requirements-Facility did not provide child’s records to child’s
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 03/22/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20231229094944
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: INGLEWOOD MONTESSORI PRESCHOOL
FACILITY NUMBER: 197494820
VISIT DATE: 03/22/2024
NARRATIVE
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authorized representative. Other Facility violated authorized representative’s rights are both substantiated. A substantiated finding means the complaint is substantiated and the allegation is valid because the preponderance of the evidence has meet met.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 03/22/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 30-CC-20231229094944
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: INGLEWOOD MONTESSORI PRESCHOOL
FACILITY NUMBER: 197494820
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/22/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/02/2024
Section Cited
CCR
101218.1(a)(2)(B)
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(a)In accordance with the child care center's individual program, policies and needs, the licensee shall develop, implement and maintain an admission procedure......
(2)Conduct one or more personal interviews with the child's parent or authorized representative that meets the following requirements:
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We will include in the handbook if parents request copies of the child;s file. If the parents are present in the office we will hand them a copy and sign that they have received a copy of the child's file.
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(B)Provides the child's parent or authorized representative with information about the childcare center that shall at least include the child care center's admission policies... This requirement was not met as evidence by: Based on information, the faciltiy faoled toprovide documentation as requested.
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We will include in the handbook if parents request copies of the child;s file. If the parents are present in the office we will hand them a copy and sign that they have received a copy of the child's file.
Type B
05/02/2024
Section Cited
CCR
101218.1(B)
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Provides the child's parent or authorized representative with information about the child care center that shall at least include the child care center's admission policies and procedures,activities, services,regulations, hours and days of operationfees, procedures to be followed should the child become ill
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or injured while at the child care center, and procedures for conducting inspections for illness. This requirement was not met as evidence by: Based on information obtained the did not provide documentation to the child's authorized representative.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 03/22/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2024
LIC9099 (FAS) - (06/04)
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