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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494820
Report Date: 09/18/2024
Date Signed: 09/18/2024 01:32:58 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/08/2024 and conducted by Evaluator Doris Whitmore
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20240808084352
FACILITY NAME:INGLEWOOD MONTESSORI PRESCHOOLFACILITY NUMBER:
197494820
ADMINISTRATOR:LOURDES ALVAREZFACILITY TYPE:
850
ADDRESS:1518 CENTINELA AVETELEPHONE:
(310) 677-4406
CITY:INGLEWOODSTATE: CAZIP CODE:
90302
CAPACITY:50CENSUS: 33DATE:
09/18/2024
UNANNOUNCEDTIME BEGAN:
11:40 AM
MET WITH: Vivian Neino- DirectorTIME COMPLETED:
01:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights - Day Care child sustained unexplained injury.
Personal Rights - Facility staff hit day care child.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 8/14/2024 LPA Whitmore initiated the complaint investigation and met with the Director Vivian Neino. LPA toured the facility indoors and outdoors, observing proper teacher/child ratios with a total of 29 children and 4 teachers. LPA interviewed the Director, Staff & Children. LPA obtained a copy of the Facility Roster, Personnel Report, Injury Reports, Enrollment Application, and handbook was emailed. LPA Whitmore reviewed file. The Department conducted a full investigation, which included staff interviews, interviews with relevant parties, as well as a record review which included documentation related to the allegations. LPA did not observe, nor was information provided via interviews that provided sufficient evidence to substantiate the allegations of Personal Rights - Day care child sustained unexplained injury and Facility staff hit day care child.
Although the allegations may have happened or are valid there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegations are deemed unsubstantiated. An exit interview was conducted, a copy of this report, appeal rights along with Notice of Site Visit were provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 09/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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