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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494880
Report Date: 04/30/2025
Date Signed: 04/30/2025 11:02:03 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/13/2025 and conducted by Evaluator Loyce Phillips
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20250213104325
FACILITY NAME:VERMONT MONTESSORIFACILITY NUMBER:
197494880
ADMINISTRATOR:SILVIA FLORES RODRIGUEZFACILITY TYPE:
830
ADDRESS:8300 VERMONT AVENUETELEPHONE:
(323) 549-4570
CITY:LOS ANGELESSTATE: CAZIP CODE:
90044
CAPACITY:26CENSUS: 7DATE:
04/30/2025
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:SILVIA FLORES RODRIGUEZTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Allegation #1: Personal Rights - Day care children sustained unexplained bruising while in care
Allegation #2: Reporting Requirements - Staff do not report injuries of children in care to parents or guardians
Allegation #3: Personal Rights - Staff inappropriately handles children in care
INVESTIGATION FINDINGS:
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On 4/30/2025, Licensing Program Analyst (LPA), Loyce Phillips conducted a visit for the purpose of delivering the findings on the above allegations. LPA was greeted by Director, Silvia Flores Rodriguez and toured the facility. LPA observed 7 infants in care with 2 teachers.

LPA conducted a full investigation that included LPA’s observations of staff and children’s interactions, interviews with parents and staff and review of documentation. During parent interviews, parents stated the quality of care provided to their children is good. Parents also disclosed if their child has sustained an injury; an ouch report was provided to them. Parents did not express any concerns regarding the staff or the facility.

The staff that were interviewed, expressed the facility staff does not use physical discipline towards children, they don’t mishandled children and nor have they witness any staff inappropriately handling children in care. Staff stated the injuries that children have sustained while in care has been reported to parents or guardians.
9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Loyce Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 04/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20250213104325
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: VERMONT MONTESSORI
FACILITY NUMBER: 197494880
VISIT DATE: 04/30/2025
NARRATIVE
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During record review, LPA observed 2 ouch report books dating back to 9/2/2021 to present with incidents and injuries. During visits to the facility, LPA did not observe any personal rights violations.

Based on the evidence obtained and interviews conducted, the allegations that day care children sustained unexplained bruising while in care; staff do not report injuries of children in care to parents or guardians and staff inappropriately handles children in care are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur.

No deficiencies are being cited in accordance with Title 22 of the California Code of Regulations and/or Health & Safety Codes.

An exit interview was conducted. A copy of this report, appeals rights and a notice of site visit were discussed and provided to Director, Silvia Flores Rodriguez.

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Loyce Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 04/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2