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13 | Licensing Program Analyst (LPA) Shandra Powell conducted an unannounced complaint investigation to deliver the findings for the above allegation. Upon arrival LPA Powell met with Silvia Rodriguez, Director. Census were taken.
During the course of this investigation LPA Powell conducted interviews, reviewed documents, and made observations in regards to the above allegation.
The complaint alleges that Child#1 sustained an unexplained injury while in care at the facility. The facility stated that the parent of Child#1 observed a small scratch under Child#1 eye after he was picked up from facility. When the parent inquired about the mark seen on Child#1 to the facility, the facility did not know how or what caused the mark according to the details of this complaint.
During this investigation LPA conducted interviews with the, Director, staff members, the complainant, and preschool children. LPA also received documents from the facility to assist in the required investigation. |