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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494908
Report Date: 08/19/2022
Date Signed: 08/19/2022 02:12:02 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/12/2022 and conducted by Evaluator Dalicia Adkins
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20220712105538
FACILITY NAME:WESTCHESTER LUTHERAN LEARNING CENTERFACILITY NUMBER:
197494908
ADMINISTRATOR:SHIRLEY BECKERFACILITY TYPE:
830
ADDRESS:7831 S SEPULVEDA BLVDTELEPHONE:
(310) 670-5422
CITY:LOS ANGELESSTATE: CAZIP CODE:
90045
CAPACITY:24CENSUS: 8DATE:
08/19/2022
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Director, Shirley Becker TIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Physical Plant- Facility not maintaining a comfortable room temperature for children in care.
INVESTIGATION FINDINGS:
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On 8/19/2022 at 11:00am Licensing Program Analyst (LPA) Dalicia Adkins conducted a complaint visit regarding the above-mentioned allegation. LPA met with director Shirley Becker. LPA explained the purpose of the visit and was granted entry into the facility. LPA was guided on a tour of the facility there were eight children and four teachers present.

The purpose of today’s visit 8/19/2022 is to investigate the allegation of facility not maintaining a comfortable room temperature for children in care.

On 7/20/2022 LPA Adkins conducted an unannounced 10-day complaint visit. LPA interviewed director and teachers. LPA Adkins collected the following supportive documents: children’s roster, teacher’s roster, parent handbook and email correspondence records.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Dalicia Adkins
LICENSING EVALUATOR SIGNATURE:

DATE: 08/19/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/19/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20220712105538
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: WESTCHESTER LUTHERAN LEARNING CENTER
FACILITY NUMBER: 197494908
VISIT DATE: 08/19/2022
NARRATIVE
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On 7/20/2022 LPA Adkins observed air conditioning vent in the infant classroom, LPA confirmed that air was coming out of the vent. In addition to the vent, LPA observed open windows and fan, providing adequate air flow and ventilation. LPA observed infant room to be at a comfortable room temperature.

During today’s visit 8/19/2022 LPA conducted observations and collected additional supportive records. LPA observed the infant room to be cooler and stronger air flow coming from the vent. Director disclosed that the air conditioning vent was adjusted, and vent is now providing maximum air flow to the infant room.

Based observations, interviews and supportive records it was determined that there was not a physical plant violation; allegation of facility not maintain a comfortable room temperature in care. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the above allegation did or did not occur, therefore the allegation of facility not maintaining a comfortable room temperature for children in care is unsubstantiated.

In accordance with California Code of Child Care Title 22 regulation this facility did not receive any deficiencies during this investigation.

Exit interview conducted, this report reviewed with director Shirley Becker and copy provide.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Dalicia Adkins
LICENSING EVALUATOR SIGNATURE:

DATE: 08/19/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/19/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2