<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494908
Report Date: 06/21/2023
Date Signed: 06/22/2023 09:30:04 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/16/2023 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230616095536
FACILITY NAME:WESTCHESTER LUTHERAN LEARNING CENTERFACILITY NUMBER:
197494908
ADMINISTRATOR:SHIRLEY BECKERFACILITY TYPE:
830
ADDRESS:7831 S SEPULVEDA BLVDTELEPHONE:
(310) 670-5422
CITY:LOS ANGELESSTATE: CAZIP CODE:
90045
CAPACITY:24CENSUS: 19DATE:
06/21/2023
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Shirley Becker & Tanya Taure (Squier)TIME COMPLETED:
06:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Classroom has cluttered area
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 6/21/23 at 3PM, Licensing Program Analyst (LPA) V. Wheatley conducted an unnannounced inspection regarding the above above allegations. LPA met with Director Shirley Becker & Assistant Director Tanya Taure (Squier). LPA toured the inside and outside of the infant program. LPA observed 9 children in the Roly Poly room with three teachers Staff #1, #2 and #3. LPA observed the 10 children int he butterfly classroom with Staff #4, #5, #6.

LPA toured classroom Roly Poly and observed the infant napping area. LPA observed a crib cluttered with items and boxes were stacked on the side of the crib in the napping area. This is a possible hazard to the children. In addition, LPA observed two cabinets in the classroom that were unorganized.

Based on LPA's observance and interviews, the above allegation is substantiated. A substantiated finding means that the complaint is substantiated and the allegation is valid because the preponderance of the evidence standard has been met. An exit interview was conducted. A copy of report will be provided.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 06/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/21/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/16/2023 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230616095536

FACILITY NAME:WESTCHESTER LUTHERAN LEARNING CENTERFACILITY NUMBER:
197494908
ADMINISTRATOR:SHIRLEY BECKERFACILITY TYPE:
830
ADDRESS:7831 S SEPULVEDA BLVDTELEPHONE:
(310) 670-5422
CITY:LOS ANGELESSTATE: CAZIP CODE:
90045
CAPACITY:24CENSUS: 19DATE:
06/21/2023
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Shirley Becker & Tanya Taure (Squier)TIME COMPLETED:
06:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
1. Licensee is not providing a comfortable indoor temperature for
infant's in care.
2. Staff do not ensure bottles are properly labeled
3. Staff do not ensure equipment used to clean/dry bottles and dishes is kept sanitary
4. Staff do not ensure food is properly stored
5. Staff do not provide adequate supervision to infants
6. Staff do not implement infant care activities
7. Staff do not ensure toys for infants are in good condition
8. Staff do not ensure toys are properly sanitized
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 6/21/23 at 3PM, Licensing Program Analyst (LPA) V. Wheatley conducted an unnannounced inspection regarding the above above allegations. LPA met with Director Shirley Becker & Assistant Director Tanya Taure (Squier). LPA toured the inside and outside of the infant program. LPA observed 9 children in the Roly Poly room with three teachers Staff #1, #2 and #3. LPA observed the 10 children int he butterfly classroom with Staff #4, #5, #6. LPA observed the classrooms well ventilated and room temperature appropriate. The building is equipped with air condition and fans.

LPA interviewed the directors and staff who deny the allegations. Staff state that the toys are sanized throuout the day and at the end of the day. The toys are washed, floors are vacuumed and mopped.
LPA observed bottles clean, bottles labeled, food stored properly, age appropriate toys in good condition.
LPA observed the staff within required teacher-child ratio and proper supervision.

See page 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 06/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/21/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 30-CC-20230616095536
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: WESTCHESTER LUTHERAN LEARNING CENTER
FACILITY NUMBER: 197494908
VISIT DATE: 06/21/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Based on the investigation which included interviews with relevant parties, observations and information obtained, the allegations are Unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove or disapprove the allegation, therefore the allegation is found to be unsubstantiated.

Exit interview was conducted and a copy of the report was provided.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 06/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/21/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 30-CC-20230616095536
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: WESTCHESTER LUTHERAN LEARNING CENTER
FACILITY NUMBER: 197494908
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/21/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/28/2023
Section Cited
CCR
101238(a)
1
2
3
4
5
6
7
101238(a) -Buildings and Grounds(a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.
1
2
3
4
5
6
7
Director will ensure that the classroom is cleaned and organized at all times. The director will meet with the staff regarding the correction. A plan of correction will be submitted to the Department by 6/28/23 with the corrections.
8
9
10
11
12
13
14
This was evidenced by: LPA observed the napping area with a crib filled with boppys and other items. Also empty boxes next to the crib. In addition, LPA observed two cabinets that need to be organized. This is a potential risk to the health and safety of children in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 06/21/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/21/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 4