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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494990
Report Date: 04/23/2025
Date Signed: 04/23/2025 12:39:26 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/06/2025 and conducted by Evaluator Lisa Clayton
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20250206131048
FACILITY NAME:VILLAGE TREE PRESCHOOLFACILITY NUMBER:
197494990
ADMINISTRATOR:KERN, KIMBERLYFACILITY TYPE:
850
ADDRESS:3754 DUNN DRIVETELEPHONE:
(424) 298-8658
CITY:LOS ANGELESSTATE: CAZIP CODE:
90034
CAPACITY:130CENSUS: 45DATE:
04/23/2025
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:MAKHAILA CAUSEY, DIRECTORTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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PERSONAL RIGHTS: Staff engaged in an inappropriate altercation in the presence of day care children
QUALIFICATIONS: Unqualified staff supervise children in care
RATIO: Staff are operating out of ratio
INVESTIGATION FINDINGS:
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On 04/23/2025 LPA Clayton conducted an unannounced visit to deliver the findings on the above allegation(s). LPA was greeted by Director Makhaila Causey. LPA Clayton toured the CCC inside and outside for Health & Safety inspection. LPA Clayton observed 45 children in care, being supervised appropriately by 6 fingerprint cleared staff.

On 02/06/2025 ESCCRO received a complaint alleging the following:
• Personal rights: staff engaged in an inappropriate altercation in the presence of day care children
• Qualifications: unqualified staff supervise children in care
• Ratio: staff are operating out of ratio

On 02/11/2025 LPA Clayton conducted an unannounced 10-day inspection, toured the facility for Health and Safety, interviewed staff, obtained copies of the Childcare Facility Roster.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20250206131048
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: VILLAGE TREE PRESCHOOL
FACILITY NUMBER: 197494990
VISIT DATE: 04/23/2025
NARRATIVE
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LPA Clayton conducted a full investigation, which included facility visits, conducting interviews with the Reporting Party (complainant), staff, and parents present on the day mentioned in the complaint allegations. LPA Clayton reviewed staff files and verified the education of teachers and assistants. LPA Clayton observed the childcare to be complaint with staff to student ratios. In addition, LPA Clayton conducted interviews with parent and staff who stated that the exchange was between 2 parents, and the staff member asked one of the parents to step outside to address his concerns, moving away from children in care.

Based on LPA Clayton's observations, interviews, and record review the above referenced allegations are found to be UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur.

Exit interview conducted and report was reviewed with Director Makhaila Causey.

LPA Clayton posted a Notice of Site visit which is to remain posted for 30 days.

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2