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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495042
Report Date: 04/05/2023
Date Signed: 04/05/2023 03:05:49 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/23/2023 and conducted by Evaluator Deborah Lowe
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20230123102012
FACILITY NAME:NIK FAMILY CHILD CAREFACILITY NUMBER:
197495042
ADMINISTRATOR:BITA NIKFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 926-2140
CITY:WOODLAND HILLSSTATE: CAZIP CODE:
91367
CAPACITY:14CENSUS: 7DATE:
04/05/2023
UNANNOUNCEDTIME BEGAN:
02:31 PM
MET WITH:Bita NikTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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9
Personal Rights - Licensee hit day care child.

Personal Rights - Licensee pinched day care child.
INVESTIGATION FINDINGS:
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On 04/05/2023 Licensing Program Analyst (LPA) Deborah Lowe conducted an unannounced visit, LPA Lowe met with Licensee, Bita Nik. The purpose of the visit is to deliver the findings of the complaint received on 01/23/2023.

LPA toured the facility and observed 7 children in care supervised by Licensee and staff A2.

Pertaining to the allegation regarding licensee hit day care child – allegation came about based on P1 alleged daycare provider stated they spanked C1 on the bottom. Based on the investigation which included site visits on 01/30/2023 and 02/22/2023, observations, review of records, interviews with licensee, two staff members, eight parents, five children of which only two children spoke and information obtained did not provide corresponding evidence that the daycare provider hit the child. The allegation above is Unsubstantiated.

Pertaining to the allegation regarding license pinched day care child - Based on the investigation which
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Deborah Lowe
LICENSING EVALUATOR SIGNATURE:

DATE: 04/05/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/05/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20230123102012
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: NIK FAMILY CHILD CARE
FACILITY NUMBER: 197495042
VISIT DATE: 04/05/2023
NARRATIVE
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included site visits on 01/30/2023 and 02/22/2023, observations, review of records, interviews with licensee, two staff members, eight parents, five children of which only two children spoke information obtained did not provide a preponderance of evidence that the daycare provider pinched the child. A photo was reviewed, and the child did have a mark on their face; however, the Department is unable to determine the cause of the mark on the face. The allegation above is Unsubstantiated.

Unsubstantiated: A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation occurred.

LIC 9213 Notice of site visit and appeal rights were provided and reviewed.
An exit interview was conducted with Licensee, Bita Nik. A copy of this report was provided.
SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Deborah Lowe
LICENSING EVALUATOR SIGNATURE:

DATE: 04/05/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/05/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2