197495104-5-22-2023-58-CC-MNEL-CS5SRB-20230524140605

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197495104
Report Date: 05/22/2023
Date Signed: 05/22/2023 01:00:58 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/20/2023 and conducted by Evaluator Miriam Cohen

COMPLAINT CONTROL NUMBER: 58-CC-20230320102612

FACILITY NAME:	TAMAM FAMILY CHILD CARE		FACILITY NUMBER:	197495104
ADMINISTRATOR:	LIHI TAMAM		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(818) 793-3403
CITY:	RESEDA	STATE: CA	ZIP CODE:	91335
CAPACITY:	14	CENSUS: 11	DATE:	05/22/2023
		UNANNOUNCED	TIME BEGAN:	12:15 PM
MET WITH:	Lihi Tammam, Licensee		TIME COMPLETED:	01:20 PM

ALLEGATION(S):

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Day care child sustained unexplained injuries while in care
Licensee handled day care child in a rough manner
Facility is over capacity
Licensee is not meeting her 80% at the facility
Licensee is not providing adequate food service to day care children
Licensee is not allowing parents into the facility

INVESTIGATION FINDINGS:

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On 05/22/2023 @ 12:15 PM, Licensing Program Analyst (LPA), Miriam Cohen met with the licensee, Lihi Tamam, for the purpose of delivering the findings concerning the above allegations. LPA observed licensee and one assistant providing care for 11 children. Based upon the following observations below, facts revealed that, there is not a preponderance of the evidence to support that the licensee committed the allegations mentioned above:
A. Visual observations by LPA during initial visit on 03/27/2023 and delivery of finding visit today, 05/22/2023 – the facility is operating within capacity, the licensee is present in the facility, and the children are having lunch (homecooked meals with plenty of left over in the pot on the stove) with second helping/serving available upon request.
B. Interview with six parents of children currently enrolled revealed licensee conducts daycare in a professional manner; no evidence of the following - child sustained unexplained injuries while in care, day care child was handled in a rough manner, facility is operating over capacity, licensee is not meeting her 80% at the facility, not providing adequate food service to day care children, and not allowing parents into the facility.

Therefore, the following conclusion has been determined concerning the above allegation: Unsubstantiated - A finding that the complaint is unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.
The investigation regarding the above allegations has been completed. No deficiencies will be issued.
An exit interview was conducted, and the above items discussed with licensee. A copy of this report was provided.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Miriam Cohen
LICENSING EVALUATOR SIGNATURE:	DATE: 05/22/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20230320102612

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: TAMAM FAMILY CHILD CARE	FACILITY NUMBER: 197495104
	VISIT DATE: 05/22/2023

NARRATIVE

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C. Interview with licensee and one assistant with written declarations.
D. Video footage – no evidence of inappropriate actions

Therefore, the following conclusion has been determined concerning the above allegation: Unsubstantiated - A finding that the complaint is unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.
The investigation regarding the above allegations has been completed. No deficiencies will be issued.
An exit interview was conducted, and the above items discussed with licensee. A copy of this report was provided.

On 03/27/2023 @ 11:20 AM, Licensing Program Analyst (LPA) Miriam Cohen conducted an unannounced complaint visit for the purpose of notifying the licensee concerning the above-mentioned allegations and to perform an investigation. Upon arrival, LPA Cohen observed two adults providing care for 13 children. LPA Cohen met with licensee, Lihi Tamam.
LPA acquired the following documentation:
*Children Roster
*Emergency ID of parent contact information
*Written declaration from licensee and one assistant.
LPA interviewed and obtained written declaration from staff member/s including licensee; however, further witnesses and documentation will be needed to conclude the investigation. An exit interview was conducted with the above items discussed with licensee. A copy of this report was provided to Lihi Tamam.

SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Miriam Cohen
LICENSING EVALUATOR SIGNATURE:	DATE: 05/22/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2023

LIC9099 (FAS) - (06/04)

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