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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495117
Report Date: 05/22/2024
Date Signed: 05/22/2024 12:42:46 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/11/2024 and conducted by Evaluator Joe Katrdzhyan
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20240311153924
FACILITY NAME:ABC PRE SCHOOL HOUSEFACILITY NUMBER:
197495117
ADMINISTRATOR:NINELIE RATAVOSSIANFACILITY TYPE:
850
ADDRESS:4102-4104 W VICTORY BLVDTELEPHONE:
(818) 934-0049
CITY:BURBANKSTATE: CAZIP CODE:
91505
CAPACITY:53CENSUS: 35DATE:
05/22/2024
UNANNOUNCEDTIME BEGAN:
08:00 AM
MET WITH:Director / Meri MovsisyanTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Staff did not prevent daycare child from biting another child in care
INVESTIGATION FINDINGS:
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On 5/22/24, at 8AM, Licensing Program Analyst (LPA) Joe Katrdzhyan conducted an unannounced site visit to this facility to deliver findings on the above-mentioned allegation. Upon arrival, LPA met with Director / Meri Movsisyan, who guided LPA on a tour of the facility. There were 35 children with 4 staff observed present in the preschool program. LPA explained the purpose of today’s visit.

During the course of the investigation, interviews were conducted, staff and children's records were reviewed and copies of the Child Discipline Policy and Unusual Incident/Injury Report were obtained.

Per Reporting Party, on 1/11/24, Child 1 was bitten by Child 2, while playing on the playground. As a result of the bite, Child 1 sustained a bruising on the right cheek, underneath the right eye.

(Please see LIC 9099C for additional information)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 58-CC-20240311153924
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: ABC PRE SCHOOL HOUSE
FACILITY NUMBER: 197495117
VISIT DATE: 05/22/2024
NARRATIVE
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During the interview with the Licensee Representative / Bhagya Fernando (BF), it was disclosed that on 1/11/24, Child 2 bit Child 1 on the face, causing bruising to the cheek of Child 1. The incident happened outside, while children were playing on the playground. Per BF, Staff 1 witnessed the incident as Staff 1 was in charge of looking after the children at the playground. This was an isolated incident. Child 1 has since left the center and is no longer enrolled at ABC Pre School House.

During the interview of Staff 1, Staff 1 admitted to witnessing the incident involving Child 2 biting Child 1, while playing on the playground. Per Staff 1, the incident happened really fast and Staff 1 was unable to intervene and stop Child 2 from biting Child 1 on the right cheek. There were around 9 - 10 children playing on the playground at the time of the incident.

Based on LPA’s observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Meri Movsisyan and Appeals Rights provided.
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 58-CC-20240311153924
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: ABC PRE SCHOOL HOUSE
FACILITY NUMBER: 197495117
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/22/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/31/2024
Section Cited
CCR
101229(a)
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Responsibility for Providing Care and Supervision. The licensee shall provide care and supervision as necessary to meet the children's needs.

This requirement is not met as evidenced by:
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The Licensee will conduct an in-service training with all staff on the importance of ensuring compliance within this section. Copies of the training along with signatures of all attendees will be submitted to CCL by the POC due date of 5/31/24.
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Based on interviews conducted and records reviewed, on 01/11/24, Staff 1 was not able to provide the necessary supervision to keep Child 2 from biting Child 1. This poses a potential Health or Safety, or Personal Rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/11/2024 and conducted by Evaluator Joe Katrdzhyan
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20240311153924

FACILITY NAME:ABC PRE SCHOOL HOUSEFACILITY NUMBER:
197495117
ADMINISTRATOR:NINELIE RATAVOSSIANFACILITY TYPE:
850
ADDRESS:4102-4104 W VICTORY BLVDTELEPHONE:
(818) 934-0049
CITY:BURBANKSTATE: CAZIP CODE:
91505
CAPACITY:53CENSUS: 35DATE:
05/22/2024
UNANNOUNCEDTIME BEGAN:
08:00 AM
MET WITH:Director / Meri MovsisyanTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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3
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5
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9
Staff hit child in care

Staff locked daycare child in the facility restroom
INVESTIGATION FINDINGS:
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On 5/22/24, at 8AM, Licensing Program Analyst (LPA) Joe Katrdzhyan conducted an unannounced site visit to this facility to deliver findings on the above-mentioned allegations. Upon arrival, LPA met with Director / Meri Movsisyan, who guided LPA on a tour of the facility. There were 35 children with 4 staff observed present in the preschool program. LPA explained the purpose of today’s visit.

During the course of the investigation, interviews were conducted, staff and children's records were reviewed and copies of the Child Discipline Policy and Unusual Incident/Injury Report were obtained.

Per Reporting Party, Child 1 mentioned that Child 1 was hit by Staff 2, by using a stick because Staff 2 was angry with Child 1. Child 1 also mentioned that one time Child 1 was punished by an unknown staff by being locked in the bathroom.

(Please see LIC 9099C for additional information)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 58-CC-20240311153924
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: ABC PRE SCHOOL HOUSE
FACILITY NUMBER: 197495117
VISIT DATE: 05/22/2024
NARRATIVE
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During the interview with the Licensee Representative / Bhagya Fernando (BF), BF denied Staff 2 ever hitting Child 1 and a staff locking Child 1 inside the bathroom. Per BF, Staff 2 was questioned about the allegation of hitting Child 1 with a stick and Staff 2 denied the allegation and stated that nothing of such has ever happened. Per BF, both allegations were brought to his attention by Child 1's parent in January of 2024 and an internal investigation was conducted at the Center (ABC Pre School House) and there was insufficient evidence found. Child 1 continued attending ABC Pre School House for a little over a month (after parent reported the allegations) before disenrolling and leaving the center on 2/23/24.

Staff interviewed denied observing any child at the Center being hit by a staff or a child being locked inside the bathroom. During the interview with Staff 2, Staff 2 denied ever hitting Child 1 or any child at the Center.

Parents interviewed did not present concerns related to the above-mentioned allegations and were pleased with the services and care being provided to their children.

Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegations to be true. Therefore, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Director / Meri Movsisyan and Appeals Rights provided.
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 5