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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495125
Report Date: 06/13/2023
Date Signed: 06/13/2023 01:32:22 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/10/2023 and conducted by Evaluator Adrian Risher
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230510133229
FACILITY NAME:FIRST FLIGHT BY LE PETITEFACILITY NUMBER:
197495125
ADMINISTRATOR:MIRIAM KERAMATIFACILITY TYPE:
830
ADDRESS:9320 LINCOLN BLVDTELEPHONE:
(310) 568-2743
CITY:LOS ANGELESSTATE: CAZIP CODE:
90045
CAPACITY:54CENSUS: 26DATE:
06/13/2023
UNANNOUNCEDTIME BEGAN:
12:31 PM
MET WITH:Gabby Romero, DirectorTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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9
Personal Rights:Staff member handles day care children in care in a rough manner.
INVESTIGATION FINDINGS:
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On 06/13/2023, Licensing Program Analyst (LPA) Adrian Risher, conducted a complaint subsequent visit regarding the above-mentioned allegation to deliver the findings. Upon arrival, LPA met with Gabby Romero, Director. LPA explained the purpose of the inspection. LPA observed 26 infants with 9 staff.

On 05/10/2023, ESRO received a complaint regarding staff member handles day care children in care in a rough manner. Information was reported that the staff handle infants in a rough manner. Staff carry infants around by holding upper arms. Staff stuck finger up infant’s nose.

On 05/16/2023, LPA Risher conducted the initial complaint visit. During the visit, LPA observed 8 infants with 3 staff. LPA Risher interviewed the Director and Staff 1-3. LPA received copies of facility roster and personnel report.

Unsubstantiated
Estimated Days of Completion: 45
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Adrian Risher
LICENSING EVALUATOR SIGNATURE:

DATE: 06/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/13/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20230510133229
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: FIRST FLIGHT BY LE PETITE
FACILITY NUMBER: 197495125
VISIT DATE: 06/13/2023
NARRATIVE
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LPA observed staff interact with the infants throughout the visit. There are 5 staff assigned to the infant classrooms. Staff pick up the infants with both hands. Staff soothe the infants when they are crying and upset. Parents stated staff will hold the infant if they are upset. LPA did not observe staff interacting with infants in a rough manner during today’s visit.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the above alleged violations did or did not occur, therefore the allegations of Personal Rights are found to be unsubstantiated. Staff pick up the children with both hands. Staff soothe the children when they are upset. Based on interviews and observations, no evidence has shown that the facility is violating the personal rights of the children in care.

Exit interview was conducted and a copy of the report was provided. Appeal rights were reviewed and provided.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Adrian Risher
LICENSING EVALUATOR SIGNATURE:

DATE: 06/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/13/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2