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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495125
Report Date: 05/19/2026
Date Signed: 06/09/2026 03:27:00 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/29/2026 and conducted by Evaluator Angela Luz
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20260429134727
FACILITY NAME:FIRST FLIGHT BY LA PETITEFACILITY NUMBER:
197495125
ADMINISTRATOR:RENU VAN BATTUMFACILITY TYPE:
830
ADDRESS:9320 LINCOLN BLVDTELEPHONE:
(310) 568-2743
CITY:LOS ANGELESSTATE: CAZIP CODE:
90045
CAPACITY:56CENSUS: 44DATE:
05/19/2026
UNANNOUNCEDTIME BEGAN:
07:50 AM
MET WITH:Nancy MedinaTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Facility operating over Ratio

15-minute napping log not adhered to
INVESTIGATION FINDINGS:
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This is an amended report to reflect timeline of events during the investigation.
On 5/19/26 Licensing Program Analyst (LPA) Angela Luz conducted an unannounced subesquent complaint visit to deliver findings. LPA met with Assistant Director Nancy Medina and informed them of the reason for the visit. LPA toured the facility inside and outside and noted 24 infant children supervised by 6 infant staff, 20 toddler children supervised by 4 toddler staff, and 18 preschool children supervised by 3 preschool staff.
On 4/29/26 the El Segundo Regional Office recieved a complaint with the above mentioned allegations. On 5/5/26, LPA conducted initial complaint visit and received copies of 15 minute infant sleep logs, name-to-face transition logs, parent handbook, employee handbook, sign in/out sheets, staff timecards, and staff roster. LPA conducted staff interviews and observations. On 5/19/26 LPA conducted subsequent visit to make observations, review records, and deliver findings.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Angela Luz
LICENSING EVALUATOR SIGNATURE:

DATE: 06/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/09/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 30-CC-20260429134727
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: FIRST FLIGHT BY LA PETITE
FACILITY NUMBER: 197495125
VISIT DATE: 05/19/2026
NARRATIVE
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Pertaining to the allegation: Facility operating over Ratio
The maximum ratio for the infant program is 1 teacher to 4 infants. The maximum ratio for the toddler program is 1 teacher to 6 toddlers.

Based on records review, LPA noted the following:
On 4/28/26, there was 1 teacher in an infant classroom with 5 infants at 7:20AM. An additional child was dropped off at 7:26AM.  Another teacher arrived to the classroom at 7:28AM.
On 4/27/26 there was 1 teacher in an infant classroom with 5 children at 7:48AM. An additional child was dropped off at 7:50AM. Another teacher arrived to the classroom at 7:53AM.
On 5/1/26 there was 1 teacher in the toddler classroom with 5 children at 8:10AM. At 8:12AM two additional children were dropped off. Another child was dropped off at 8:17AM and 8:21AM. At 8:21AM 1 teacher had 10 toddlers. Two additional teachers arrived to the classroom at 8:34AM.

Interviews revealed that that the facility is over ratio most mornings by 8/8:15AM. Infant staff are instructed to see if they can move children to combine with their neighbor and if they are not able to, they will call the office for help. Toddler staff are instructed to call the office for help. Sometimes help is not available and they have to wait for the next staff shift to start.

Pertaining to the allegation: 15-minute napping log not adhered to.
Based on records review and staff interviews, LPA noted the following:
Child 1 (C1) was signed in but missing sleep log for 4/27. Child 2 (C2) was signed in but missing sleep logs for 4/6, 4/7, 4/14, 4/16, 4/20, 4/21, 4/24, 4/25, and 4/28. C1 and C2 take naps every day they are in care.
On 5/5/26, LPA observed a sticky note that read "Child 3 and Child 4 (C4) need updated nap checks". Interview revealed it was an old note and the children's nap logs were updated. Some of the current nap check logs were not updated for the last few days. In the staff break area, LPA noted a reminder to conduct the 15 minute sleep checks was posted. Staff stated it was posted the week of 4/27/26.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Angela Luz
LICENSING EVALUATOR SIGNATURE:

DATE: 06/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/09/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 30-CC-20260429134727
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: FIRST FLIGHT BY LA PETITE
FACILITY NUMBER: 197495125
VISIT DATE: 05/19/2026
NARRATIVE
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On 5/19/26, one classroom did not have 15 minute sleep checks for the month of May readily available for review. Typically, the documentation is kept in a binder. 9:24AM Staff stated they were misplaced and need time to locate them. They were found and delivered to LPA for review at 11:26AM. LPA noted Child 5 (C5) was missing sleep checks for 5/13-5/15. C4 is missing sleep check for 5/18.

Based on LPAs observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Title 22 regulations are being cited on the attached LIC 9099D.

LPA Angela Luz informed the Assistant Director Nancy Medina that this report dated 5/19/26 documents 1 Type A citation which shall be posted for 30 consecutive days as there are immediate risks to the health, safety, or personal rights of children in care.

Also, LPA Angela Luz informed the Assistant Director Nancy Medina to provide a copy of this licensing report dated 5/19/26 that documents any Type A citations to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

A previous licensing report was issued on 12/17/25 giving notice of the same violation pertaining to ratio. Because the facility is cited for repeating the same violation within 12 months, a civil penalty shall be assessed until the violation is corrected.

1 Type B deficiency is issued.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Assistant Director Nancy Medina. Amended report was reviewed with Director Amanda Dimson.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Angela Luz
LICENSING EVALUATOR SIGNATURE:

DATE: 06/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/09/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 30-CC-20260429134727
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: FIRST FLIGHT BY LA PETITE
FACILITY NUMBER: 197495125
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/19/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/20/2026
Section Cited
CCR
101416.5(b)
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(b) There shall be a ratio of one teacher for every four infants in attendance.

This requirement is not as evidenced by:
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Assistant Director / Facility representative must provide with a written action plan that documents the following procedures:
When staff are at maximum ratio (1:4 for infants or 1:6 for toddlers) and an additional family/families want to drop off more children.
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Based on record review, the licensee did not comply with the section cited above by having 1 teacher with more than 4 infants on 4/27/26, 4/28/26, and 5/1/26, which poses an immediate health, safety or personal rights risk to persons in care.
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Facility will share the written plans with families and obtain a reciept that the families read and understand the updated procedures to keep in children's files. Licensee will send LPA copy of the communication.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Angela Luz
LICENSING EVALUATOR SIGNATURE:

DATE: 05/19/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 30-CC-20260429134727
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: FIRST FLIGHT BY LA PETITE
FACILITY NUMBER: 197495125
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/19/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/05/2026
Section Cited
CCR
101429(a)(2)(B)
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(a) In addition to Section 101229, the following shall apply: (2)Sleeping infant(s) shall be directly observed by sight and sound at all times. (B) Staff shall physically check on sleeping infant(s) every 15 minutes and document the following:...
This requirement is not met as evidenced by:
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Assistant Director or facility representative will create a binder with tabs for each child requiring a 15 minute minute sleep check for each classroom and include a tab for visiting children. The facility will write the next nap check time on a whiteboard as a visual reminder for teachers.
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Based on record review, the licensee did not comply with the section cited above in 5 of 19 infant sleep checks, which poses a potential health, safety or personal rights risk to persons in care.
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Facility will provide training on 15 minute sleep check requirements to staff and have them sign acknowledgement sign in sheet and send it to LPA. A copy of the written materials of the training will be sent to LPA.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Angela Luz
LICENSING EVALUATOR SIGNATURE:

DATE: 05/19/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 5