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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495126
Report Date: 11/06/2023
Date Signed: 11/06/2023 06:30:00 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/06/2023 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230906085130
FACILITY NAME:FIRST FLIGHT BY LA PETITEFACILITY NUMBER:
197495126
ADMINISTRATOR:MIRIAM KERAMATIFACILITY TYPE:
850
ADDRESS:9320 LINCOLN BLVDTELEPHONE:
(310) 568-2743
CITY:LOS ANGELESSTATE: CAZIP CODE:
90045
CAPACITY:48CENSUS: 11DATE:
11/06/2023
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Gabby Romero TIME COMPLETED:
06:45 PM
ALLEGATION(S):
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Staff called a day-care child an inappropriate name.
INVESTIGATION FINDINGS:
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On 11/6/23, Licensing Program Analysts (LPAs) Veronica Wheatley and Lisa Clayton met with director Gabby Romero and conducted an inspection regarding the above allegation. Upon arrival, LPA Wheatley observed 8 preschool children in classroom with Staff #3. The children were eating breakfast. Later during the inspection, LPA observed 11 the children napping in the classroom.

On 9/14/2023 Licensing Program Analyst (LPA) V. Wheatley conducted an inspection and observed 7 preschool children. LPA interviewed the director who states she is unaware of any issues. LPA also interviewed staff members and witnesses.

Based on information obtained and interviews which were conducted the allegation is Substantiated.
A substantiated finding means that the complaint is substantiated and the allegation is valid because the preponderance of the evidence standard has been met.

Exit interview conducted and report provided to director.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 11/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20230906085130
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: FIRST FLIGHT BY LA PETITE
FACILITY NUMBER: 197495126
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/06/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/07/2023
Section Cited
CCR
101223(a)(3)
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101223 -Personal Rights -The licensee shall ensure that each child is accorded the following personal rights: To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning.
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The director will submit a plan of correction to the Depart by 11/7/23. The director will ensure that staff do not violate children's personal rights at any time. Director will have the staff watch the Personal Rights videos and provide a declaration of understanding and submit to the Department by 11/13/23.
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This was evidenced by: Interviews conducted verified that a staff member has been calling a child an inappropriate nickname. This is an immediate risk to the health and safety to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 11/06/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/06/2023 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230906085130

FACILITY NAME:FIRST FLIGHT BY LA PETITEFACILITY NUMBER:
197495126
ADMINISTRATOR:MIRIAM KERAMATIFACILITY TYPE:
850
ADDRESS:9320 LINCOLN BLVDTELEPHONE:
(310) 568-2743
CITY:LOS ANGELESSTATE: CAZIP CODE:
90045
CAPACITY:48CENSUS: DATE:
11/06/2023
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Gabby Romero TIME COMPLETED:
06:45 PM
ALLEGATION(S):
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2
3
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5
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8
9
Staff handled a day-care child in a rough manner.
INVESTIGATION FINDINGS:
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5
6
7
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10
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12
13
On 11/6/23, Licensing Program Analysts (LPAs) Veronica Wheatley and Lisa Clayton met with director Gabby Romero and conducted an inspection regarding the above allegation. Upon arrival, LPA Wheatley observed 8 preschool children in classroom with Staff #3. The children were eating breakfast. Later during the inspection, LPA observed 11 the children napping in the classroom.

On 9/14/2023 Licensing Program Analyst (LPA) V. Wheatley conducted an inspection and observed 7 preschool children. LPA interviewed the director who states she is unaware of any issues. LPA also interviewed staff members and witnesses.

Based on the investigation, which included interviews with relevant parties and observation, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED.

Exit interview conducted and report provided to director.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 11/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 3