197495126-6-9-2026-30-CC-MNEL-DVKRAZ-20260701125157

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197495126
Report Date: 05/19/2026
Date Signed: 06/09/2026 03:24:39 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/01/2026 and conducted by Evaluator Angela Luz

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20260501083206

FACILITY NAME:	FIRST FLIGHT BY LA PETITE		FACILITY NUMBER:	197495126
ADMINISTRATOR:	RENU VAN BATTUM		FACILITY TYPE:	850
ADDRESS:	9320 LINCOLN BLVD		TELEPHONE:	(310) 568-2743
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90045
CAPACITY:	35	CENSUS: 18	DATE:	05/19/2026
		UNANNOUNCED	TIME BEGAN:	12:30 PM
MET WITH:	Nancy Medina		TIME COMPLETED:	03:10 PM

ALLEGATION(S):

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Facility are operating out of ratio.

Facility are commingling daycare children.

INVESTIGATION FINDINGS:

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This is an amended report to reflect timeline of events during the investigation.
On 5/19/26 Licensing Program Analyst (LPA) Angela Luz conducted an unannounced subsequent complaint visit to deliver findings. LPA met with Assistant Director Nancy Medina and informed them of the reason for the visit. LPA toured the facility inside and outside and noted 24 infant children supervised by 6 infant staff, 20 toddler children supervised by 4 toddler staff, and 18 preschool children supervised by 3 preschool staff.

On 5/1/26 the El Segundo Regional Office recieved the complaint with the above mentioned allegation.

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Angela Luz
LICENSING EVALUATOR SIGNATURE:	DATE: 06/09/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/09/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

Control Number 30-CC-20260501083206

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: FIRST FLIGHT BY LA PETITE	FACILITY NUMBER: 197495126
	VISIT DATE: 05/19/2026

NARRATIVE

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On 5/5/26, LPA made initial complaint visit and received copies of name-to-face transition logs, parent handbook, employee handbook, sign in/out sheets, staff timecards, and staff roster. LPA conducted staff interviews and observations. On 5/19/26 LPA made a subsequent visit to make observations and deliver findings.

Pertaining to the allegation: Facility are operating out of ratio
The maximum ratio for the preschool program is 1 staff to 12 preschool children.
On 4/24/26 LPA noted there was one preschool staff with 13 preschool children at 8:50AM. Another child was dropped off at 8:54AM. Two additional staff arrived to the classroom at 9:02AM. On 4/27/26 LPA noted there was one preschool staff with 13 preschool children at 9:07AM. Another child was dropped off at 9:36AM. One additional staff arrived to the classroom at 9:52AM.

Pertaining to the allegation: Facility are comingling daycare children
On 4/20/26 LPA noted that the first toddler child to arrive was signed in at 7:24AM. The toddler opening teacher clocked into their shift at 7:30AM.

Interviews revealed there are times that the Toddler option children are dropped off in the Early Preschool room, sometimes for about 10 minutes. LPA was informed that after the visit on 5/5/26 the facility adjusted toddler opening staff start time to better accommodate toddlers who may arrive earlier.

During facility tour on 5/19/26, LPA observed one toddler aged child dropped off in the Early Preschool room. LPA noted that the toddler child was placed into the toddler classroom within one minute after being dropped off. LPA conducted interviews regarding the toddler child being with preschool children. Responses revealed families like to drop off children together, and it is routine for them. When the child is ready, staff place the child into their appropriate classroom.

SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Angela Luz
LICENSING EVALUATOR SIGNATURE:	DATE: 06/09/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/09/2026

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20260501083206

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: FIRST FLIGHT BY LA PETITE	FACILITY NUMBER: 197495126
	VISIT DATE: 05/19/2026

NARRATIVE

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Based on LPAs observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations,Title 22 regulations, are being cited on the attached LIC 9099D.

LPA Angela Luz informed the Assistant Director Nancy Medina that this report dated 5/19/26 documents 2 Type A citations which shall be posted for 30 consecutive days as there are immediate risks to the health, safety, or personal rights of children in care.

Also, LPA Angela Luz informed the Assistant Director Nancy Medina to provide a copy of this licensing report dated 5/19/26 that documents any Type A citations to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Assistant Director Nancy Medina.

Amended report was reviewed with Director Amanda Dimson.

SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Angela Luz
LICENSING EVALUATOR SIGNATURE:	DATE: 06/09/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/09/2026

LIC9099 (FAS) - (06/04)

Page: 3 of 4

Control Number 30-CC-20260501083206

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: FIRST FLIGHT BY LA PETITE	FACILITY NUMBER: 197495126
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 05/19/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 05/20/2026 Section Cited CCR 101216.3(a)	1 2 3 4 5 6 7	(a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance... This requirement is not met as evidenced by:	1 2 3 4 5 6 7	Assistant Director / Facility representative must provide with a written action plan that documents the following procedures: When staff are at maximum ratio (1:12) and an additional family/families want to drop off more children.
	8 9 10 11 12 13 14	Based on record review, the licensee did not comply with the section cited above on 4/24 and 4/27/26 by having more than 12 children with one teacher, which poses an immediate health, safety or personal rights risk to persons in care.	8 9 10 11 12 13 14	Facility will share the written plans with families via email or flyer and obtain a reciept that the families read and understand the updated procedures to keep in children's files. Licensee will send LPA copy of the communication.
Type A 05/20/2026 Section Cited CCR 101161(a)	1 2 3 4 5 6 7	(a) A licensee shall not operate a child care center beyond the conditions and limitations specified on the license... This requirement is not met as evidenced by:	1 2 3 4 5 6 7	Assistant Director/ Facility representative must provide written action plan that documents instructions on dropping children off at their appropriate age classroom. Facility will share the written plan with families and obtain a reciept that the families read and understand the
	8 9 10 11 12 13 14	Based on record review, the licensee did not comply with the section cited above by mixing toddler option children with preschool aged children, which poses an immediate health, safety or personal rights risk to persons in care.	8 9 10 11 12 13 14	updated procedures. Facility will keep documentation of the reciepts in children's folders. Licensee will email LPA the written plan.

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Angela Luz
LICENSING EVALUATOR SIGNATURE:	DATE: 05/19/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2026

LIC9099 (FAS) - (06/04)

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