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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495256
Report Date: 07/01/2025
Date Signed: 07/01/2025 03:10:38 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/03/2025 and conducted by Evaluator Ranita Richmond
COMPLAINT CONTROL NUMBER: 30-CC-20250403170026
FACILITY NAME:CHILDREN OF OUR SAVIORFACILITY NUMBER:
197495256
ADMINISTRATOR:CANDICE WONGFACILITY TYPE:
830
ADDRESS:6705 W 77TH STREETTELEPHONE:
(310) 215-3166
CITY:LOS ANGELESSTATE: CAZIP CODE:
90045
CAPACITY:38CENSUS: 8DATE:
07/01/2025
UNANNOUNCEDTIME BEGAN:
08:54 AM
MET WITH:Candice WongTIME COMPLETED:
10:55 AM
ALLEGATION(S):
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Personal Rights-Staff interfere with the childrens sleep
INVESTIGATION FINDINGS:
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On 7/01/25, Licensing Program Analyst (LPA) Ranita Richmond arrived at the above mentioned facility for the purpose of delivering findings for complaint investigation. Upon arrival LPA met with Director, Candice Wong and toured the facility. LPA observed 8 children in care with 2 staff. LPA advised Director, the purpose of the inspection was due to a complaint received by the El Segundo Child Care Regional Office (ESCCRO).

During inspection, LPA toured the facility. At 10:08am, LPA observed staff wake a child up from napping. Staff gently rubbed the infant on stomach to wake up. Staff then took infant to the changing table and changed the infant’s diaper before passing the infant to another staff member. At 10:19am, LPA observed staff wake a child up from nap. Staff gently rubbed the infant on back until the infant was awake. Staff then took the infant to the changing table and changed infant’s diaper before relocating the infant to the other side of the classroom.
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Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Ranita Richmond
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20250403170026
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: CHILDREN OF OUR SAVIOR
FACILITY NUMBER: 197495256
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/01/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/15/2025
Section Cited
CCR
101223(a)(3)
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101223 Personal Rights
(a) The licensee shall ensure that each child is accorded the following personal rights:
(3)…interference with functions of daily living including eating, sleeping or toileting;…
This requirement is not met as evidenced by:
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Staff will provide opportunity for infants to rest without interference. Director will conduct a training to ensure staff are allowing infants to sleep undisturbed. Director will provide a sign in sheet of staff who attended training for department to review.
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LPA observed infants being waken up from napping at 10:08am and 10:19am by staff. Infants were unable to sleep without interference from staff.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Ranita Richmond
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 30-CC-20250403170026
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: CHILDREN OF OUR SAVIOR
FACILITY NUMBER: 197495256
VISIT DATE: 07/01/2025
NARRATIVE
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Based on LPA observations, which were conducted and recorded, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22 Division 12, Chapter 1, and Article 06, are being cited on the attached LIC 9099D.


One (1) Type B citation cited. See LIC 9099D.
An exit interview was conducted, a copy of this report, notice of site visit and appeal rights were discussed and provided to Director, Candice Wong

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SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Ranita Richmond
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3