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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495256
Report Date: 07/01/2025
Date Signed: 07/01/2025 03:09:37 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/03/2025 and conducted by Evaluator Ranita Richmond
COMPLAINT CONTROL NUMBER: 30-CC-20250403170026
FACILITY NAME:CHILDREN OF OUR SAVIORFACILITY NUMBER:
197495256
ADMINISTRATOR:CANDICE WONGFACILITY TYPE:
830
ADDRESS:6705 W 77TH STREETTELEPHONE:
(310) 215-3166
CITY:LOS ANGELESSTATE: CAZIP CODE:
90045
CAPACITY:38CENSUS: 8DATE:
07/01/2025
UNANNOUNCEDTIME BEGAN:
10:56 AM
MET WITH:Candice WongTIME COMPLETED:
02:32 PM
ALLEGATION(S):
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Personal Rights- Staff did not accord child dignity in their relationship with staff or other persons
Personal Rights- Staff yelled at children
Personal Rights- Staff did not meet child's diapering needs
Personal Rights- Staff do not ensure that children are adequately fed
Physical Plant- Facility is not kept clean and sanitary
Personal Rights- Staff do not take precautions to prevent the spread of illness
Ratio- Staff are operating over ratio
License- Staff are comingling toddlers with infants
INVESTIGATION FINDINGS:
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On 7/01/25, Licensing Program Analyst (LPA) Ranita Richmond arrived at the above mentioned facility for the purpose of delivering findings for complaint investigation. Upon arrival LPA met with Director, Candice Wong and toured the facility. LPA observed 8 children in care with 2 staff. LPA advised Director, the purpose of the inspection was due to a complaint received by the El Segundo Child Care Regional Office (ESCCRO).
During inspection, LPA toured the facility, completed observations, and interviewed parents.
Based on observation, record review, and interviews, there is no evidence to show that personal rights, physical plant, ratio, or license were violated. Therefore, the above allegations are found to be UNSUBSTANTIATED, meaning that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.
Per Title 22 Regulations and Health and Safety Codes, no citations were issued.
An exit interview was conducted, a copy of this report was read and provided to Director, Candice Wong.
Notice of Site Visit was provided and required to be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Ranita Richmond
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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