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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495286
Report Date: 05/21/2025
Date Signed: 05/21/2025 08:00:03 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/15/2025 and conducted by Evaluator Cristina Castellanos
COMPLAINT CONTROL NUMBER: 30-CC-20250515153152
FACILITY NAME:LEAP AND BOUND ACADEMYFACILITY NUMBER:
197495286
ADMINISTRATOR:ERIN TAMASHIROFACILITY TYPE:
830
ADDRESS:601 S PACIFIC COAST HWYTELEPHONE:
(310) 543-7650
CITY:REDONDO BEACHSTATE: CAZIP CODE:
90277
CAPACITY:35CENSUS: 16DATE:
05/21/2025
UNANNOUNCEDTIME BEGAN:
11:01 AM
MET WITH:Director Erin Tamashiro & Licensee Charles ThackerTIME COMPLETED:
12:18 PM
ALLEGATION(S):
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Personal Rights: Staff not providing safe environment for sleeping infants.
Personal Rights: Facility equipment pose a hazard to daycare children.
Other: Facility toys are not clean.
INVESTIGATION FINDINGS:
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On 05/21/2025 Licensing Program Analyst (LPA) Cristina Castellanos and LPA Brittany Lovest arrived at the above-mentioned facility for the purpose of investigating the above-mentioned allegations. LPAs met with Director Erin Tamashiro and discussed the purpose of the visit. LPAs toured the facility and observed 16 children in care with 6 staff members providing care and supervision.

LPA Castellanos requested the following documents: Children's roster, children’s sign-in & sign-out sheets from 05/01-21/2025, staff roster, staff timesheets from 05/12-16/2025. Additionally, LPAs initiated staff and children’s interviews.

During the investigation at 10:59am LPA Lovest observed staff S1 place child C6 on the crib where a portable sound machine was attached to the side of a crib. LPA Lovest informed S1 that there shall be no objects hanging above or attached to the side of the crib. S1 replied, “Oh this can’t be on the side.” LPA Lovest responded, “No, nothing can be on the sides.”
Continue
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 05/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 30-CC-20250515153152
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: LEAP AND BOUND ACADEMY
FACILITY NUMBER: 197495286
VISIT DATE: 05/21/2025
NARRATIVE
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At approximately 10:00am LPA Castellanos observed six (6) infants and two (2) adult staff members in the infant outdoor play area. LPA Castellanos began to inspect the infant toys located outside in the designated infant outdoor play area. LPA observed the soft blocks to not be clean, when touched dirt residue was transferred to LPA hands and a sticky substance on surface. Furthermore, LPA Castellanos observed the plastic toy container holding the soft blocks to be broken, the toy container is not maintained in good repair and safe condition.

The facility did not comply with the following regulations:
101439.1(f)(3) - Infant Care Center Sleeping Equipment
101439(k)(5) - Infant Care Center Fixtures, Furniture, Equipment and Supplies
101438.1(d) - Infant Care General Sanitation

Based on information obtained and observation, it was found that staff are not providing a safe environment for sleeping infants, facility equipment pose a hazard to daycare children, and facility toys are not clean, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED.

There were three (3) deficiencies cited during today’s visit in accordance with the California Code of Regulations, Title 22, Division 12, and Chapter 1. See LIC 9099-D for additional information, one (1) Type B and two (2) Type A.



Upon receipt of this report, the Licensee shall post the Notice of Site Visit and any Licensing report documenting a Type “A” deficiency. The report and the Notice of Site Visit shall be posted for 30 consecutive days. Failure to maintain posting as required, will result in an immediate $100 civil penalty. A copy of this report shall be provided to the parent/guardian of children currently enrolled by the next business day or immediately upon return. A copy of this report shall also be provided to the parent/guardian of any newly enrolled children for the next 12 months (1 year). The Acknowledgment of Receipt (LIC9224) form must be maintained in each child’s file immediately upon receipt from parent. Licensee was provided with a copy of the Acknowledgement of Receipt of Licensing Reports (LIC 9224) Form during this visit.

An exit interview and Plan of Corrections were attempted with staff member S7. A copy of this report and appeal rights were left with staff member S7.
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SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 05/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 30-CC-20250515153152
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: LEAP AND BOUND ACADEMY
FACILITY NUMBER: 197495286
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/21/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/21/2025
Section Cited
CCR
101439.1(f)(1)
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101439.1(f)(3) Infant Care Center Sleeping Equipment (f)Cribs shall be free from all loose articles and objects...(3)There shall be no objects hanging above or attached to the side of the crib.
This requirement is not met as evidenced by:
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Director made sure to removed the object attached to the side of the crib during today's visit when informed by LPA Lovest.
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Based on LPA Lovest observed S1 place C6 on the crib where a portable sound machine was attached to the side of the crib, which
poses/posed a potential health, safety or
personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 05/21/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 30-CC-20250515153152
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: LEAP AND BOUND ACADEMY
FACILITY NUMBER: 197495286
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/21/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/22/2025
Section Cited
CCR
101439(k)(5)
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101439(k)(5) Infant Care Center Fixtures, Furniture, Equipment and Supplies (k)Toy storage containers shall meet the following requirements: (5) The container shall be maintained in good repair and safe condition.
This requirement is not met as evidenced by:
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The facility will make sure the broken toy container is disposed and replaced by POC due date.
A written statement of completion will be submitted by POC due date.
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Based on LPA observation the plastic toy container holding the soft blocks is broken, not maintained in good repair and safe condition, which poses/posed an immediate health, safety or personal rights risk to persons in care.
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Type A
06/03/2025
Section Cited
CCR
101438.1(d)
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101438.1(d) Infant Care General Sanitation
(d) Objects used by infants... shall be washed and disinfected at least daily, or more often if necessary. Such objects shall include, but not be limited to, toys and blankets.
This requirement is not met as evidenced by:
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Facility agrees to washed and disinfected at least daily, or more often if necessary before allowing the infants to play with the soft blocks.
A written cleaning plan will be submitted to LPA via email by POC due date.
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Based on LPA observation and inspection the infant toys located outside in the designated infant outdoor play area are not clean and have sticky residue, which
poses/posed an immediate health, safety or
personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 05/21/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 4