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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495286
Report Date: 07/18/2025
Date Signed: 07/18/2025 01:53:58 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/15/2025 and conducted by Evaluator Cristina Castellanos
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20250515153152
FACILITY NAME:LEAP AND BOUND ACADEMYFACILITY NUMBER:
197495286
ADMINISTRATOR:ERIN TAMASHIROFACILITY TYPE:
830
ADDRESS:601 S PACIFIC COAST HWYTELEPHONE:
(310) 543-7650
CITY:REDONDO BEACHSTATE: CAZIP CODE:
90277
CAPACITY:35CENSUS: 13DATE:
07/18/2025
UNANNOUNCEDTIME BEGAN:
11:46 AM
MET WITH:Charles Thacker - LicenseeTIME COMPLETED:
12:46 PM
ALLEGATION(S):
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Physical Plant: Staff does not keep facility clean.
Lack of Supervision: Staff left daycare children unattended.
INVESTIGATION FINDINGS:
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On 07/18/2025 Licensing Program Analyst (LPA) Cristina Castellanos and LPA Brittany Lovest made an unannounced visit to the above-mentioned facility for the purpose of delivering complaint findings. LPAs met with Lead Teacher/On-Site Director E. Tamashiro and discussed the purpose of the visit. LPAs toured the facility and observed 13 children in care with 4 staff members providing care and supervision.

On 05/21/2025 Licensing Program Analyst (LPA) Cristina Castellanos and LPA Lovest arrived at the above-mentioned facility for the purpose of investigating the above-mentioned allegations. During the course of the investigation LPAs requested and reviewed the following documents: Children's roster, children’s sign-in & sign-out sheets from 05/01-21/2025, staff roster, staff timesheets from 05/12-16/2025. Additionally, LPAs initiated staff and children’s interviews.

Continue
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 07/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/18/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20250515153152
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: LEAP AND BOUND ACADEMY
FACILITY NUMBER: 197495286
VISIT DATE: 07/18/2025
NARRATIVE
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Based on LPAs observation and interviews of all relevant parties, no information revealed that staff does not keep facility clean and that staff left daycare children unattended. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur; therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted with Licensee Charles Thacker. A copy of this report and appeal rights were discussed and left with the Licensee. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 07/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/18/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2