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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495321
Report Date: 02/06/2026
Date Signed: 02/06/2026 06:02:22 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/20/2025 and conducted by Evaluator Judy Laureano
COMPLAINT CONTROL NUMBER: 30-CC-20251120080404
FACILITY NAME:MONTANA PRESCHOOLFACILITY NUMBER:
197495321
ADMINISTRATOR:SIGALIT REDFIELDFACILITY TYPE:
860
ADDRESS:2621 WILSHIRE BLVDTELEPHONE:
(310) 663-2169
CITY:SANTA MONICASTATE: CAZIP CODE:
90402
CAPACITY:65CENSUS: 23DATE:
02/06/2026
UNANNOUNCEDTIME BEGAN:
10:31 AM
MET WITH:Jeanette ViramontesTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Admission Agreement: Staff did not provide written notice of rate change
INVESTIGATION FINDINGS:
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On 2/6/2026 Licensing Program Analyst (LPA) Judy Laureano arrived at above mentioned facility for the purpose of delivering finding for the above mentioned allegation. LPA met with facility director Jeanette Viramontes.

LPA toured the facility and observed 23 children 7 staff members with Director, J. Viramontes, providing care and supervision. Present during today's inpection was owner/ Sigali Redfield and facility cook.

On 12/20/2025 Licensing Program Analyst (LPA) Judy Laureano arrived at above- mentioned facility for the purpose of investigating the above-mentioned allegations. LPA toured the facility indoors and outdoors and observed 8 staff members and 38 children. LPA initiated interviews with children and staff.

On 11/20/2025 Licensing Program Analyst (LPA) Judy Laureano arrived at above mentioned facility for the purpose of investigating the above-mentioned allegation. LPA toured the facility indoors and outdoors and observed 9 staff members and 30 children. Present during today’s inspection was owner Sigalit Redfield, Director J. Viramontes and C. Meza, facility’s cook. LPA Laureano received and reviewed the following: staff roster, children’s roster and parent handbook, Food Allergies list, and menu. Staff interviews were initiated.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20251120080404
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: MONTANA PRESCHOOL
FACILITY NUMBER: 197495321
VISIT DATE: 02/06/2026
NARRATIVE
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On 2/6/2026 LPA Laureano concluded all interviews and reviewed all relevant documents.

Based on interviews and document reviewed, facility failed to comply with regulation 101219 (4) Modification conditions, including the requirement that the child's authorized representative be given at least 30-calendar-days prior written notice of any basic rate change. Notification was provided on 9/3/2025 for a due date of 10/1/2025, the allegation is substantiated. The preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

Exit interview was conducted with Director and a copy of the report and Appeal Rights were provided with a Notice of Site Visit.
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 30-CC-20251120080404
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: MONTANA PRESCHOOL
FACILITY NUMBER: 197495321
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/06/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/13/2026
Section Cited
CCR
101219(4)
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101219 (4) Modification conditions, including the requirement that the child's authorized representative be given at least 30-calendar-days prior written notice of any basic rate change.
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Director agrees to review regualation 101219 Admission Agreeements and submit a statement of understanding. Director will ensure all families receive written notification of basic rate change within the days requiered, 30 days.
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This requirement is not met as evidence by: notification was provided on 9/3/2025 for a due date of 10/1/2025 for new tuition rate.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3