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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 197495378
Report Date: 08/13/2025
Date Signed: 08/13/2025 10:50:20 AM

Document Has Been Signed on 08/13/2025 10:50 AM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME:LAUNCH PAD LEARNINGFACILITY NUMBER:
197495378
ADMINISTRATOR/
DIRECTOR:		TELMA ROJASFACILITY TYPE:
860
ADDRESS:4141 W EL SEGUNDO BLVDTELEPHONE:
(310) 644-2176
CITY:HAWTHORNESTATE: CAZIP CODE:
90250
CAPACITY: 113TOTAL ENROLLED CHILDREN: 110CENSUS: DATE:
08/13/2025
TYPE OF VISIT:Case Management - IncidentUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
08:32 AM
MET WITH:Telma Rojas- DirectorTIME VISIT/
INSPECTION COMPLETED:
11:20 AM
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On 08/13/2025 Licensing Program Analyst (LPA) Doris Whitmore, conducted a case management inspection to follow up on and close out the Unusual incident, reported to the department by telephone on 07/31/2025. LPA met with Director, Telma Rojas and toured the facility. LPA Whitmore observed 74 children with 22 teachers.

LPA Whitmore interviewed children and staff.(S1) I was playing with two other children they were playing with a wooden apparatus in the classroom. I saw (C1) bite (C2). (C1) bit (C2) on the back of her legs. I was frustrated and I wanted to tell (S3). I held (C2). I was consoling (C2). I told (C1) that we don’t do that. I was telling (C1) no fighting. I asked (C1) to apologize to (C2). I was frustrated because (C1) has been biting other children in the classroom before. I have talked to the mother about the concerns of (C1) biting, and parent involvement. Something happened next where I am trying to forgive myself for it. I grabbed (C1) by the arm and bit him. I left a bite mark on his forearm. I don’t recall which arm. (S2) the teacher who was with me. (S2) saw what I did, and she did not condone what I did. (S2) got upset and immediately talked to (S3), the director. As soon as (S3) came in she asked what happened? (S2) told (S3) exactly what happened. (S2) explained what happened and what she witnessed. (S3) was very upset and told me to meet her at the office immediately. As soon as I got into the office. (S3) asked me what happened, and she was shocked. I did not know what happened, but I realized what happened. I regret what I did. This is something that I have never done in my life being a teacher. This not me as a person and I really regret it. I wish that I could take it back. After I explained to (S3) what happened, I said it was an accident. (S3) had no words just shocked. (S3) asked me to leave. (S3) had called the executive owner. Ms. Deidre. (S3) told Deidre what happened. Also to confirm that she was going to let her go. She just wanted a confirmation to let me go. The executive owner said yes to let her go. Page 1

NAME OF LICENSING PROGRAM MANAGER: Karren Starks
NAME OF LICENSING PROGRAM ANALYST: Doris Whitmore
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 08/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: LAUNCH PAD LEARNING
FACILITY NUMBER: 197495378
VISIT DATE: 08/13/2025
NARRATIVE
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(S2) I was originally upstairs, and (S3) gave me the option to work with the toddler. I was in the classroom with the one-year-olds. When I walked in (S3) the director mentioned the teachers having some type of sense of humor. (S3) asked (S1) how many children she was expecting? (S1) stated that we may have to stuff them in the closet. (S3) had an odd sense of humor. I don’t think it is professional. Once (S3) stepped out. I asked how many children were in the classroom at the time to (S1). (S1) responded by saying three and we are expecting two more. (S1) was giving me a heads up on how the children temperament was. (S1) said oh we have a biter. His name is (C1). I did not think much of it. The morning went on. (C1) walked in. (S1) she greeted and welcome (C1) with his favorite song. (S1) was on the front end of the classroom, and I was sitting towards the back. On (S1) right side there were a few children. (S1) noticed that (C1) bit (C2) another child.

When I asked what happened? (C2) was the last victim of (C1). (C1) had bit every child in the class except (C2). Now he bit (C2). I said OK, I noticed that (S1) was rubbing and holding (C2) where she got bit. I mentioned to (S1) why don’t you have (C2) show (C1) where she got bit. I encouraged the teacher appropriately how to handle the situation. I walked away to let (S1) handle the situation. When I turned around. I noticed that she was holding (C1) in her arms and rubbing his arm. (S2) asked (S1) what happened? (S2) stated that way he knows how it feels and to give him a taste of his own medicine. I asked who bit him? and (S1) responded with I did. So then, I honestly, was in shock. (S2) got down to (S1) level (S1) was sitting down. (S1) was trying to console (C1). (S1) said I did not bite him that hard. (S2) said to (S1) that’s not ok. I grabbed (C1) from her. (S2) said that’s not ok. That’s not teaching the baby anything. (S2) stood up and was still in shock. (S2) was honestly thinking about her own baby. (S2) has a two-year-old in day care. (S2) tells (S1) what you just did scares me. (S2) asks(S1) to call (S3). (S1) was kind of pacing back and forth. ( S1) said I know it was wrong. (S2) kept saying no no that’s not ok. (S2) asked (S1) to call (S3) twice. The second time (S1) said we will wait until (S3) comes. in. So, then I said No. I peeked over to the other side of the classroom. I asked (S4) to please call (S3) who was right outside her door. I don’t think (S4) understood what I was saying. So, I asked her again. When (S3) walked in she was asking who’s watching the babies. (S1) and (S2) both had our back towards the classroom. (S1) and (S2) were trying to get (S3) attention. When (S4) got closer. I was trying to get (S3) attention. (S2) said to (S3) she bit him. (S3) was looking confused, so then (S3) asked (S1) to step out of her classroom and go wait in the office. So, then (S2) explained everything, what happened. (S3) asked (S2) to step out so I can and write what happened. I wrote the document and went back to the classroom. (S2) called her agency and reported what happened.(S2) asked for the number for licensing. The agency told (S2) they did not have it.

NAME OF LICENSING PROGRAM MANAGER: Karren Starks
NAME OF LICENSING PROGRAM ANALYST: Doris Whitmore
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: LAUNCH PAD LEARNING
FACILITY NUMBER: 197495378
VISIT DATE: 08/13/2025
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and I told them that I did not feel comfortable being there anymore.

(S3) At 9:30 a.m. I was talking to Ms. Claudia who is a Quest teacher who is not an infant toddler classroom. I was instructing Ms. Claudia on how to give breaks. Ms. Astrid popped her head out of her room and (S1) needs to talk to you. I left Ms. Claudia, I walked into Harmony 2 and was walking towards Harmony 1. I saw both teachers facing me (S2) was holding (C1) and I got closer. I was telling both to turn around to supervise the children. As I got closer to the wall. (S1) said you need to fire me and at the same time(S2) was saying that if this was tolerated to do to a child here, she did not want to stay here, At the same time(S1) was saying yes, I bit him you need to fire me. At that moment. I asked (S1) to go to my office, I put (S4) in there they were in ratio. I asked another teacher to step in for the substitute teacher. I asked (S2) to write down everything she saw. (S2) was in the staff room writing what happened. I asked (S2) to come and see me when she is done. At that time, I came to the office closed the door. Spoke to (S1) and what she was repeating and apologizing. I bit him that she thinks that she did it because she was stressed from home, at that moment I said to (S1) give me a second, I am going to call my supervisor Deidre. I called Ms. Deidre. I told her what happened (S1) bit one of her kids. I then I asked what she wanted me to do. I stepped out of the office to the patio. Ms. Deidre asked me what did I want to do. I did not want to respond in front of (S1). I told Ms. Deidre I needed to fire (S1) immediately. Ms. Deidre said OK.

LPA Whitmore interviewed (C1) and (C2) and there were no responses from both children. LPA Whitmore obtained during the investigation, a picture of ( C1) arm, written documentation from ( S2) and letter of termination for ( S1).Based on information obtained and interviews conducted ( S1) acknowledged biting ( C1). Therefore deficiency being cited in accordance of Title 22 of the California Code of Regulations of Personal Rights. (S1) disclosed during the interview I grabbed (C1) by the arm and bit him. I left a bite mark on his forearm. I don’t recall which arm. (S2) saw what I did, and she did not condone what I did. I regret what I did. This is something that I never done in my life being a teacher. (S2) disclosed during the interview and stated that when she turned around, she noticed that (S1) was holding (C1) in her arms and rubbing his arm. (S2) asked (S1) what happened? (S2) stated that way (C1) knows how it feels and to give him a taste of his medicine.

(S2) asked (S1) who bit him? (S1) said I did. (S1) said to (S2) that she did not bite him that hard.

LPA Doris Whitmore informed the licensee Telma Rojas that this report dated 08/13/2025 that documents one Type A citation. Type A citation which shall be posted for 30 consecutive days as there is/are immed

NAME OF LICENSING PROGRAM MANAGER: Karren Starks
NAME OF LICENSING PROGRAM ANALYST: Doris Whitmore
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: LAUNCH PAD LEARNING
FACILITY NUMBER: 197495378
VISIT DATE: 08/13/2025
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iate risk(s) to the health, safety, or personal rights in children in care. Also, LPA Whitmore informed the licensee Telma Rojas to provide a copy of this licensing report dated 08/13/2025 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report( LIC 9224), or other written statement, must be placed in the child's file for verification notice of Site Visit was given and posted for 30 days. Exit interview conducted and report reviewed with Director Telma Rojas
NAME OF LICENSING PROGRAM MANAGER: Karren Starks
NAME OF LICENSING PROGRAM ANALYST: Doris Whitmore
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
LIC809 (FAS) - (06/04)
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Document Has Been Signed on 08/13/2025 10:50 AM - It Cannot Be Edited


Created By: Doris Whitmore On 08/13/2025 at 09:27 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: LAUNCH PAD LEARNING
FACILITY NUMBER: 197495378

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
08/13/2025
Section Cited
CCR
101223(a)(1)(3)

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(a) The licensee shall ensure that each child is accorded the following personal rights:
1) To be accorded dignity in his/her personal relationships with staff and other persons.(3) To be free from corporal or unusual punishment, infliction of pain,.....
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Director terminated ( S1) the day of the incident. Director will provide a training to all staff on Personal Rights Staff will watch the video on Cdss website.and write what their take away is. Director will provide Agenda and Sign in Sheets to reflect training.
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This requirement was not met as evidence by:
(S1) disclosed during the interview I grabbed (C1) by the arm and bit him. I left a bite mark on his forearm. I don’t recall which arm. (S2) saw what I did, and she did not condone what I did. This is something that I never done
in my life being a teacher.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
Karren Starks
NAME OF LICENSING PROGRAM MANAGER:
Doris Whitmore
NAME OF LICENSING PROGRAM ANALYST:
LICENSING PROGRAM ANALYST SIGNATURE:
DATE: 08/13/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 08/13/2025


LIC809 (FAS) - (06/04)
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