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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495378
Report Date: 07/22/2026
Date Signed: 07/23/2026 07:01:49 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/25/2026 and conducted by Evaluator Brittany Lovest
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20260425203611
FACILITY NAME:LAUNCH PAD LEARNINGFACILITY NUMBER:
197495378
ADMINISTRATOR:NETSANET LESSANEWORKFACILITY TYPE:
860
ADDRESS:4141 W EL SEGUNDO BLVDTELEPHONE:
(310) 644-2176
CITY:HAWTHORNESTATE: CAZIP CODE:
90250
CAPACITY:113CENSUS: 61DATE:
07/22/2026
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH: Director, Netsanet LessaneworkTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Lack of Supervision:Staff left daycare child unattended.
INVESTIGATION FINDINGS:
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On 7/22/2026, Licensing Program Analyst (LPA) Brittany Lovest complaint subsequent visit regarding the above-mentioned allegation to deliver the findings. Upon arrival, LPA met with, Director Nestanet Lessanework . LPA explained the purpose of the inspection. LPA toured the facility and observed 61 children and 18 staff members.

On 7/8/2026, Licensing Program Analyst (LPAs) Brittany Lovest and Judy Laureano arrived at the above mention facility for the purpose of conducting a subsequent Complaint Investigation. Upon arrival LPAs met with Director Netsanet Lessanework.LPAs toured the facility both indoor and outdoors and observed 72 children with 20 staff members.During visit LPAs interviewed children and documented observations.

On 4/30/2026, Licensing Program Analyst (LPA) Brittany Lovest arrived at the above mention facility for the purpose of conducting an initial 10-day complaint investigation. Upon arrival LPA met with Assistant director V.Ruiz and Director Netsanet Lessanework.
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Brittany Lovest
LICENSING EVALUATOR SIGNATURE:

DATE: 07/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20260425203611
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: LAUNCH PAD LEARNING
FACILITY NUMBER: 197495378
VISIT DATE: 07/22/2026
NARRATIVE
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LPA conducted walk through of facility both indoors and outdoors and observed 78 napping children in care with 18 staff members. During inspection LPA collected facility records and conducted staff interviews.

LPA Lovest interviewed Parents and Director.

On 7/22/2026 all investigative interviews were completed. Based on the information received and reviewed, LPA observation and interviews completed, no information was disclosed that Staff left day-care child unattended. Although the allegations may have happened or valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur; therefore, the allegations are UNSUBSTANTIATED.

Notice of Site Visit was given and to be posted for 30 days.

An exit interview was conducted, and a copy of this report and appeal rights were and given to Director, Netsanet Lessanework.
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Brittany Lovest
LICENSING EVALUATOR SIGNATURE:

DATE: 07/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2