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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495379
Report Date: 12/23/2025
Date Signed: 12/24/2025 08:06:22 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/26/2025 and conducted by Evaluator Brittany Lovest
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20250926151914
FACILITY NAME:ROYAL LEARNING CENTERFACILITY NUMBER:
197495379
ADMINISTRATOR:NDIDI DURUHESIEFACILITY TYPE:
860
ADDRESS:7861 S. NORMANDIE AVETELEPHONE:
(323) 242-8010
CITY:LOS ANGELESSTATE: CAZIP CODE:
90044
CAPACITY:40CENSUS: 7DATE:
12/23/2025
UNANNOUNCEDTIME BEGAN:
07:47 AM
MET WITH:Director A.WashingtonTIME COMPLETED:
10:25 AM
ALLEGATION(S):
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Lack of Supervision:Staff do not adequately supervise day care children in care.
Qualifications:Unqualified staff are providing care and supervision to day care children in care.
Personal Rights:Staff are not ensuring that children with symptoms of illness are not accepted into care.
Food Service:Facility is not providing an adequate amount of food to children in care.
INVESTIGATION FINDINGS:
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On 12/23/2025, Licensing Program Analyst (LPA), Brittany Lovest conducted an unannounced visit for the purpose of delivering the findings on the above allegations. LPA entered the facility and was greeted by Director A.Washington and toured the facility. LPA observed 7 children with 4 staff members.

On 10/1/2025 Licensing Program Analyst (LPA) Brittany Lovest conducted an unannounced initial 10-day complaint investigation regarding the above allegations. LPA was greeted by Director A. Washington. Owner, NDIDI DURUHESIE guided LPA Lovest on a tour of the facility.

LPA toured the facility both indoors and outdoors and observed 20 children in care with 4 staff members providing care and supervision. Facility is a single license facility that includes infant program and preschool.

LPA requested the following: children's roster, staff roster, copy of menu and parent handbook. Any documents not available during the inspections, Director agreed to email LPA.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Brittany Lovest
LICENSING EVALUATOR SIGNATURE:

DATE: 12/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20250926151914
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: ROYAL LEARNING CENTER
FACILITY NUMBER: 197495379
VISIT DATE: 12/23/2025
NARRATIVE
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LPA reviewed Facility Staff files and initiated staff interviews.

LPA interviewed parents and children.

On 12/23/2025 all investigative interviews were completed. Based on the information received and reviewed, LPA observation and interviews completed, no information was disclosed that Staff do not adequately supervise day care children in care, Unqualified staff are providing care and supervision to children in care, Staff are not ensuring that children with symptoms of illness are not accepted into care and the Facility is not providing an adequate amount of food to children in care. These allegations are deemed UNSUBSTANTIATED. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur.

No deficiencies are being cited in accordance with Title 22 of the California Code of Regulations and/or Health & Safety Codes.

An exit interview was conducted. A copy of this report, appeals rights and a notice of site visit were discussed and provided to A. Washington.
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Brittany Lovest
LICENSING EVALUATOR SIGNATURE:

DATE: 12/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/23/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2