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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495379
Report Date: 02/25/2026
Date Signed: 02/25/2026 04:35:52 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/23/2025 and conducted by Evaluator Shandra Powell
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20251223083425
FACILITY NAME:ROYAL LEARNING CENTERFACILITY NUMBER:
197495379
ADMINISTRATOR:NDIDI DURUHESIEFACILITY TYPE:
860
ADDRESS:7861 S. NORMANDIE AVETELEPHONE:
(323) 242-8010
CITY:LOS ANGELESSTATE: CAZIP CODE:
90044
CAPACITY:40CENSUS: 21DATE:
02/25/2026
UNANNOUNCEDTIME BEGAN:
02:09 PM
MET WITH:Ndidi Duruhesie, LicenseeTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Ratio - Infant classroom operating out of ratio.
INVESTIGATION FINDINGS:
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On 02/25/2026 Licensing Program Analyst (LPA) Shandra Powell conducted an unannounced site visit to this facility to deliver findings on the above-mentioned allegation. Upon arrival, LPA toured the infant center were 8 children were napping with one staff member. LPA introduced self to Licensee and explained the purpose of the visit. LPA observed 13 preschool children napping with 1 staff member.

During the course of the investigation, interviews were conducted and copies of both staff and children's rosters were collected and reviewed. LPA also received timesheets for staff.

Per Reporting Party, Staff are operating out of ratio.

Based on LPA’s interviews which were conducted and record reviews, the preponderance of evidence standard has been met,
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Shandra Powell
LICENSING EVALUATOR SIGNATURE:

DATE: 02/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20251223083425
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: ROYAL LEARNING CENTER
FACILITY NUMBER: 197495379
VISIT DATE: 02/25/2026
NARRATIVE
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Therefore, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

Staff 1 has been left alone with more than 5 woke infants at a time, therefore the above allegation is found to be Substantiated. California Code of Regulations, (Title 22, Division & Chapter number), are being cited on the attached LIC 9099D.

A copy of this report shall be provided to the parent/guardian of children currently enrolled by the next business day or immediately upon return. A copy of this report shall also be provided to the parent/guardian of any newly enrolled children for the next 12 months (1 year).

The Acknowledgement form must be maintained in each child’s file immediately upon receipt from parent.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Shandra Powell
LICENSING EVALUATOR SIGNATURE:

DATE: 02/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 30-CC-20251223083425
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: ROYAL LEARNING CENTER
FACILITY NUMBER: 197495379
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/25/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/25/2026
Section Cited
CCR
101416.5
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Staff-Infant Ratio. There shall be a ratio of one teacher for every four infants in attendance. This requirement was not being met as evidenced by:
Staff and Infant Sign in and Out sheets, Staff timesheets and interviews.
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Staff was left alone to take care of at least five or more woke infants. This poses an immediate health, safety, and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Shandra Powell
LICENSING EVALUATOR SIGNATURE:

DATE: 02/25/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3