197495413-6-30-2026-30-CC-LPHS-DWATRH-20260724145734

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197495413
Report Date: 06/30/2026
Date Signed: 06/30/2026 03:14:49 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/20/2026 and conducted by Evaluator Judy Laureano

COMPLAINT CONTROL NUMBER: 30-CC-20260420120035

FACILITY NAME:	WORLDSPEAK PICO INTERNATIONAL PRESCHOOL		FACILITY NUMBER:	197495413
ADMINISTRATOR:	MICHAELA AMEZQUITA		FACILITY TYPE:	860
ADDRESS:	10747 W. PICO BLVD		TELEPHONE:	(323) 356-8531
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90064
CAPACITY:	60	CENSUS: 29	DATE:	06/30/2026
		UNANNOUNCED	TIME BEGAN:	12:30 PM
MET WITH:	Michaela Amezquita		TIME COMPLETED:	02:35 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Ratio: Staff are operating over ratio.
Other: Staff are comingling daycare children.
Admission Agreement: Staff denied day care parents access to the facility.
Personal Rights: Staff are interrupting the daycare children while napping.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 06/30/2026, Licensing Program Analyst (LPA) Judy Laureano arrived at the above mentioned facility to deliver findings regarding the investigated allegations. LPA was greeted by the Director, Michaela Amezquita, and the purpose of the visit was discussed.

LPA observed 29 napping children with four staff members, including the Director, providing care and supervision. Children were observed resting on individual cots during scheduled nap time, with soft music playing. Per the Director, nap time is scheduled from 12:30 p.m. to 2:30 p.m. LPA observed signage posted outside the facility requesting limited use of the doorbell and providing two telephone numbers for contact. Staff to child ratios were met during the observation.

The facility received two additional inspections on 04/22/2026 and 05/06/2026, during which LPA observed drop off and pick up procedures, conducted classroom observations, and verified that the facility was maintaining required ratios. The facility operates a preschool program providing care and supervision to children ages 2 years through entry into first grade, LPA did not observed any comingling taking place.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:	DATE: 06/30/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/30/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 30-CC-20260420120035

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: WORLDSPEAK PICO INTERNATIONAL PRESCHOOL	FACILITY NUMBER: 197495413
	VISIT DATE: 06/30/2026

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Page 2
On 04/22/2026, LPAs Judy Laureano and Cristina Castellanos arrived at the facility to investigate the referenced allegations. LPAs were greeted by Director Michaela Amezquita, and the purpose of the visit was discussed. At approximately 12:20 p.m., owner Angelik was observed in the classroom. LPAs toured all indoor and outdoor areas accessible to children. At the start of the inspection, LPAs observed 31 children with three staff members providing care and supervision, with one additional staff member returning from break. LPAs reviewed staff files, the children’s roster, staff roster, and sign in/out sheets for March 2026 and April 2026. Staff timesheets for both months were also requested and reviewed.

On 05/06/2026, LPA arrived to continue the investigation. LPA was greeted by Director Michaela Amezquita, and the purpose of the visit was discussed. LPA observed three adults dropping off three children in the lobby area. Individuals were observed using the electronic sign in system, and the Director escorted children to their classrooms. All areas used by children were inspected. LPA observed transition periods and, on two separate occasions, observed individuals escorting their children to the classroom. Attendance sheets for 05/06/2026, staff files, and children’s files were reviewed.

On 6/30/2026 LPA Laureano concluded all interviews and reviewed all necessary documents.

Based on the review of staff timesheets, attendance records, the parent handbook, multiple on site observations by LPA, and interviews with parents, staff, and children, no information was disclosed indicating that: staff operated over ratio, staff commingled day care children inappropriately, staff denied parents access to the facility, or staff interrupted children during nap time. There is not enough evidence to prove or disprove the allegations. Although the allegations may have occurred or may be valid, there is not a preponderance of evidence to establish that the alleged violations did or did not occur. Therefore, the allegations are determined to be UNSUBSTANTIATED.

An exit interview was conducted with Director Michaela Amezquieta and a copy report was provided.

SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:	DATE: 06/30/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/30/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 2