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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495423
Report Date: 04/24/2026
Date Signed: 05/11/2026 01:20:29 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/20/2026 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20260320150534
FACILITY NAME:LIGHT OF KNOWLEDGE CHILD CARE CENTERFACILITY NUMBER:
197495423
ADMINISTRATOR:SHAUNEE BREAUXFACILITY TYPE:
860
ADDRESS:13801 INGLEWOOD AVETELEPHONE:
(818) 921-3732
CITY:HAWTHORNESTATE: CAZIP CODE:
90250
CAPACITY:30CENSUS: 10DATE:
04/24/2026
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Director Rafeda ShamsaTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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1. Day care child sustained an unexplained injury
2. Staff did not properly clean child's water bottle resulting in it being moldy
3. Staff did not properly store day care child's milk
4. Staff are not providing a comfortable environment for day care children
INVESTIGATION FINDINGS:
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On 4/24/26, Licensing Program Analyst (LPA) V. Wheatley arrived to the facility for the purpose of conducting a complaint finding. The director Rafeda Shamsa was not present. Teacher Komal Zaheer stated the director was absent today. She called the director to come to the facility. LPA met with the director and explained the purpose of the visit. LPA toured the faciity inside and outside. LPA observed 10 children upon arrival with two teachers Staff #1 and Staff #2. LPA observed 6 children awake in Sea Turtles classroom the open area and 1 child napping next to the classroom on a cot. LPA observed three childen napping inside of the enclosed classroom which is also used for circle time.

On 3/26/26, LPA inspected the kitchen, refrigerator, and microwave. All dishes were washed and the kitchen was clean. LPA observed the children with a water bottle with their names labeled. LPA did not observe any dirty water bottles or dishes. LPA observed menus with the food on the menu that was served today. LPA observed milk in the refrigerator which is not expired. LPA interviewed the director and two staff members Staff #1 and Staff #2. The director denied allegations. LPA received a copy of the children's roster and LIC 500 to interview other witnesses.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20260320150534
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: LIGHT OF KNOWLEDGE CHILD CARE CENTER
FACILITY NUMBER: 197495423
VISIT DATE: 04/24/2026
NARRATIVE
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LPA interviewed witnesses. LPA observed air condition working during the two visits with a comfortable temperature. LPA observed clean water bottles for children today.

Based on observations, interviews, and record review, the allegations are Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

An exit interview was conducted. A copy of this report was read and provided. A Notice of Site Visit will be posted for 30 days.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2