197495432-5-5-2026-30-CC-KSTS-DU24HK-20260512190716

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197495432
Report Date: 05/05/2026
Date Signed: 05/05/2026 02:42:46 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/24/2026 and conducted by Evaluator Doris Whitmore

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20260324144025

FACILITY NAME:	PACE LEARNING TREE		FACILITY NUMBER:	197495432
ADMINISTRATOR:	AMANDA VELASQUEZ		FACILITY TYPE:	860
ADDRESS:	1713 W. 108TH STREET		TELEPHONE:	(213) 989-3244
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90047
CAPACITY:	32	CENSUS: 31	DATE:	05/05/2026
		UNANNOUNCED	TIME BEGAN:	12:45 PM
MET WITH:	Priscilla Lovely, Site Director		TIME COMPLETED:	02:55 PM

ALLEGATION(S):

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Neglect/ Lack of Supervision- Child sustained mutiple injuries due to lack of supervision.

INVESTIGATION FINDINGS:

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On 03/26/2026 at 2:00p.m. Licensing Program Analysts (LPAs) Doris Whitmore and Patsy Plancarte conducted an unannounced initial complaint investigation and met with Site Director, Priscilla Lovely. LPA Whitmore advised the director the purpose of the inspection was due to a complaint received. LPAs conducted a tour of the facility, interviewed staff and obtained a copy of the personnel report, facility roster, doctor’s note, pictures, and accident / incident report. At the time of the inspection there were 3 children observed and 6 staff.
On 04/29/2026 at 8:11 a.m. Licensing Program Analyst (LPA) Doris Whitmore conducted an unannounced complaint investigation and met with Site Director Priscilla Lovely. LPA Whitmore explained the purpose of the visit was to continue with interviews. LPA toured the facility indoors and outdoors observing 28 children in care and 5 teachers. LPA conducted interviews and classroom observations.
The Department conducted a full investigation, which included staff interviews, interviews with relevant parties and other agencies, as well as a record review which included documentation related to the allegation. LPA did not observe nor was information provided via interviews that provided sufficient evidence

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:	DATE: 05/05/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20260324144025

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: PACE LEARNING TREE	FACILITY NUMBER: 197495432
	VISIT DATE: 05/05/2026

NARRATIVE

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to substantiate the allegation of Neglect/ Lack of Care and Supervision. Day care child sustained multiple injuries due to lack of supervision. When interviewing staff, it was disclosed that the staff are zoning, moving around, and shadowing. Classroom Observations were conducted and LPA observed the staff moving around in the classrooms providing visual supervision. The child’s personal rights were not violated due to a lack of care and supervision. Staff responded promptly, but were unable to reach the child in time to prevent the incident

Therefore, the allegation is deemed unsubstantiated. Meaning, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. No deficiencies cited.
An exit interview was conducted, copy of this report was reviewed and issued along with appeal rights and Notice of Site Visit. Notice of Site Visit is required to be posted for 30 days.

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:	DATE: 05/05/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2026

LIC9099 (FAS) - (06/04)

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