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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495443
Report Date: 11/04/2025
Date Signed: 11/04/2025 04:21:16 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/13/2025 and conducted by Evaluator Lisa Clayton
COMPLAINT CONTROL NUMBER: 30-CC-20251013085902
FACILITY NAME:VILLAGE TREE PRESCHOOLFACILITY NUMBER:
197495443
ADMINISTRATOR:MAKHALIA CAUSEYFACILITY TYPE:
860
ADDRESS:3754 DUNN DRIVETELEPHONE:
(424) 298-8658
CITY:LOS ANGELESSTATE: CAZIP CODE:
90034
CAPACITY:130CENSUS: 40DATE:
11/04/2025
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:MAKHAILA CAUSEY, DIRECTORTIME COMPLETED:
12:45 PM
ALLEGATION(S):
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PERSONAL RIGHTS: Facility staff does not prevent the spread of illness
PERSONAL RIGHTS: Staff leave children unattended
INVESTIGATION FINDINGS:
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On 11/04/2025, LPA Clayton conducted an unannounced visit to the Village Tree Preschool to deliver complaint findings on the above-mentioned allegations received at the El Segundo Regional Child Care Office on 10/13/2025. LPA was greeted by Director Makhaila Causey and Site Coordinator Cindy Renderos. LPA Clayton toured the facility for a Health and Safety inspection and observed 11 infants and 29 preschool children in care, being cared for and supervised appropriately by 12 fingerprint cleared staff.

On 10/14/2025, LPA Clayton toured the CCC inside and outside for a Health and Safety Inspection, reviewed staff files and interviewed staff and received documents related to the complaint allegations.

Based on LPA Clayton’s thorough investigation, which included inspections, interviews, and observations,
LPA Clayton conducted an investigation that included interviews with witness and staff it has been determined that a teacher left an infant in room 5 unattended while she retrieved a bottle from the “kitchen” which, per CA Title 22 Regulations is a violation of the infants Personal Rights.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 30-CC-20251013085902
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: VILLAGE TREE PRESCHOOL
FACILITY NUMBER: 197495443
VISIT DATE: 11/04/2025
NARRATIVE
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Based on LPA’s record review and interviews with staff and witness, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. Per Title 22, Division 12, Chapter 3, of the California Code of Regulations, a Type A and a Type B citation was issued (see LIC 9099D)

Licensee will provide parents of currently enrolled children and parents of children enrolled over the next 12 months copies of the Licensing Report containing the Type A violation and maintain a signed LIC 9224 the above-mentioned children’s files.

An exit interview was conducted, and this report and Appeal Rights were discussed and provided to Director Makhaila.

LPA Clayton posted a notice of site visit which must remain posted for 30 days.

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 4
Control Number 30-CC-20251013085902
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: VILLAGE TREE PRESCHOOL
FACILITY NUMBER: 197495443
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/04/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/04/2025
Section Cited
CCR
101212(d)(C)(E)
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(d) Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone……..Department's next working day and during its normal business hours. In addition, a written report containing......... submitted to the Department within seven days…….(1) Events reported shall include the following: (C) Any unusual incident or child absence that threatens the physical or emotional health or safety of any child. (E) Epidemic outbreaks.
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Director Makhaila and staff are required Licensee and staff are to watch the Child Care Reporting Requirements video on the Licensing Website and to provide a written Declaration of Understanding of the requirements on the provided Declaration form (LIC 855) to the Department via USPS no later than November 14, 2025
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This requirement was not met as evidenced by: Director acknowledgement that the Hand foot and mouth outbreak was not reported to either Community Care Licnesing or the Department of Public Health, posing an immediate Health and Safety Risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 30-CC-20251013085902
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: VILLAGE TREE PRESCHOOL
FACILITY NUMBER: 197495443
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/04/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/04/2025
Section Cited
CCR
101229(a)(1)
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101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs.
(1) No child(ren) shall be left without the supervision of a teacher at any time except as...... Supervision shall include visual observation.
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Director Makhaila and staff are required Licensee and staff are to watch the Supervising Children in Child Care video on the Licensing Website and to provide a written Declaration of Understanding of the requirements on the provided Declaration form (LIC 855) to the Department via USPS no later than November 14, 2025
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This requirement was not met as evidenced by: Witness statement and Director acknowledgement that a teacher left an infant in a room alone, unsupervisedm which poses an immediate Health and Safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 4