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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 197495451
Report Date: 01/21/2026
Date Signed: 01/21/2026 03:47:30 PM

Document Has Been Signed on 01/21/2026 03:47 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME:BIG AND TINY SANTA MONICA LLCFACILITY NUMBER:
197495451
ADMINISTRATOR/
DIRECTOR:		KELTSE BILBAOFACILITY TYPE:
860
ADDRESS:1444 10TH STTELEPHONE:
(310) 458-4088
CITY:SANTA MONICASTATE: CAZIP CODE:
90401
CAPACITY: 44TOTAL ENROLLED CHILDREN: 44CENSUS: 29DATE:
01/21/2026
TYPE OF VISIT:Case Management - OtherUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
10:33 AM
MET WITH:Keltsie Bilbao - applicantTIME VISIT/
INSPECTION COMPLETED:
04:04 PM
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On 1/21/2026 licensing Program Analyst (LPA) Jillinda Chandler made an unannounced visit to Big and Tiny Santa Monica LLC, located at 1444 10th Street, Santa Monica, CA. 90401, for the purpose of adding an infant component to an existing single license, number 197495451. The center is a single-story converted home with 8 classrooms. LPA met with Keltsie Bilbao (applicant) who provided a tour of the facility. The applicant is requesting a license with a maximum capacity of 44 children; 5 infants ages 3 - 18 months, 8 toddlers ages 18 - 30 months and 31 preschool children ages 2 - 6 years. Daycare will be conducted Monday - Friday; 8:00 a.m. - 5:00 p.m. There is a fire clearance on file approved on 11/20/2025 by Alex Martinet of the Santa Monica Fire Department.
The following was observed of the:

INDOOR ACTIVITY SPACE

Fire extinguishers were 2AB10C or larger.

Carbon monoxide and smoke detectors were observed in operable condition.

First aid kits were available with the required essentials: scissors, bandages, tweezers, ointments, manuals and thermometer.

NAME OF LICENSING PROGRAM MANAGER: Deborah Lowe
NAME OF LICENSING PROGRAM ANALYST: Jillinda Chandler
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 01/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 01/21/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: BIG AND TINY SANTA MONICA LLC
FACILITY NUMBER: 197495451
VISIT DATE: 01/21/2026
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Age-appropriate furniture and equipment was observed in good repair. LPA observed toys for infants that provided auditory stimulation, visual stimulation, tactile stimulation and manipulative skills, no walkers were observed during todays inspection.

Cots were observed for napping; applicant was informed that bedding must be removed and stored separately when cots are stacked. LPA observed 4 cribs for children that are not able to crawl out of the cribs.

Cubbies were observed for children’s belongings.

Drinking water will be provided through filtered water dispensers.

The facility has central heating and cooling. No Fireplaces or open face heaters were observed.

Windows were in good repair free of chipping paint, dirt, insects, or debris.

Adequate lighting was observed.

LPA observed trash cans used for solid waste with tight-fitting lids.

Disinfectants, cleaning solutions, toxins or other poisons were observed inaccessible to children in care.

The director’s office and staff restroom will be used for isolation of ill children. Applicant was informed that there shall be a cot, mat, or crib readily available for ill children and that these children must be under direct visual supervision at all times.

The facility was equipped with a working telephones.

The classrooms were clean in good repair.

NAME OF LICENSING PROGRAM MANAGER: Deborah Lowe
NAME OF LICENSING PROGRAM ANALYST: Jillinda Chandler
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 01/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2026
LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: BIG AND TINY SANTA MONICA LLC
FACILITY NUMBER: 197495451
VISIT DATE: 01/21/2026
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Parents and authorized adults will sign children in and out, using their original signatures and an electronic signing device. The applicant was informed that sign-in sheets must be maintained for a minimum of 30 days and readily available for review at the request of the department or its representative.

The required postings were also posted; applicant was advised that the postings must be posted in a prominent area for viewing at all times during daycare operations.

FOOD SERVICE:

Lunch is provided by parents and snacks were provided by the center. Applicant was informed there must be an adequate supply of emergency foods readily available in the case of emergencies. Applicant was also informed there shall be an individual feeding plan for each infant per Title 22, section 101427.

LPA observed a kitchen, with a sink, storage for foods and a refrigerator with a thermometer, LPA observed a small refrigerator in the infant room that required a thermometer. Foods and toxins or chemicals were stored separately, LPA did not observe any expired or contaminated foods.

Center has devised an Incidental Medical Service (IMS) plan and provide to parents of children with allergies (epi-pen), asthmatic (inhalers) glucose monitoring (diabetics), and children needing gastrostomy tube (g-tube) feeding.

RESTROOMS


THERE WERE:
Preschool: 3 sinks and 2 toilets available for children use
Toddlers: 1 sink and 1 toilet available for children use
Infants: 1 sink and 1 toilet available for children use
NAME OF LICENSING PROGRAM MANAGER: Deborah Lowe
NAME OF LICENSING PROGRAM ANALYST: Jillinda Chandler
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 01/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2026
LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: BIG AND TINY SANTA MONICA LLC
FACILITY NUMBER: 197495451
VISIT DATE: 01/21/2026
NARRATIVE
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The restrooms were clean and sanitized with the necessary toiletries, sinks and toilets were operable and in good repair. Faucets delivered cold water. infant changing tables were within reach of a sink, padding surfaces were at least one inch thick, covered with washable vinyl or plastic with raised sides at least three inches high. Applicant was informed there shall be a written toilet-training plan for infants being toilet trained per Title 22, section 101428 - Infant Care Personal Services

OUTDOOR ACTIVITY SPACE

Age-appropriate toys and equipment were observed in good condition.

The outdoor activity space was enclosed with a 4 foot or higher gate/wall.

Sand was observed for cushioning under all climbing structures, sand was observed to be on good maintenance.

Water was readily available for an outdoor water source; children use their personal water bottles for drinking.

LPA observed shade awnings for shade and benches for resting.

LPA did not observe any bodies of water during today’s inspection. Applicant was informed that all standing water should be removed immediately after each use.


MEASUREMENTS:
Indoor Activity Space (per provided facility sketch):
Preschool equals 864.04 square feet, which will not accommodate the requested capacity.
Classrooms: 1, 2, 3, 4, and 8 will be dedicated to preschool activities
Toddler’s equals 259.33 square feet, which will not accommodate the requested capacity.
Classrooms: 5, and 6 will be dedicated to toddler activities
NAME OF LICENSING PROGRAM MANAGER: Deborah Lowe
NAME OF LICENSING PROGRAM ANALYST: Jillinda Chandler
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 01/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2026
LIC809 (FAS) - (06/04)
Page: 5 of 7
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: BIG AND TINY SANTA MONICA LLC
FACILITY NUMBER: 197495451
VISIT DATE: 01/21/2026
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Infant’s equals 190.17 square feet, which will accommodate the requested capacity.
Classroom: 12 will be dedicated to infant activities

Outdoor Activity Space (per LPA identified facility sketch):
Preschool equals 2608.60 square feet, which will accommodate the requested capacity.
Yard(s) 3, 4 and 5 will be dedicated to preschool outdoor activities
Toddler’s equals 259.33 square feet, which not accommodate the requested capacity.
Yard(s) 1 and 2 will be dedicated to toddler outdoor activities
Infant equals 190.17 square feet, which will accommodate the requested capacity.
Yard(s) applicant is requesting for infants to share the outdoor activity space with toddlers.

Applicant is requesting a waiver for Title 22, section 101238.2(a)- There shall be at least 75 square feet per child of outdoor activity space based on the total licensed capacity.
101438.2 Outdoor Activity Space for Infants - (a) In addition to Section 101238.2, the following shall apply: (b) Outdoor activity space shall be physically separate from space used by children in the child care center and school-age child care center components.

Based on today’s inspection, the facility shall be recommended for a maximum capacity of 36 children.

24 preschool children determined by the indoor measurements.


7 toddler children determined by the indoor measurements.
5 infant children determined by the indoor measurements.
NAME OF LICENSING PROGRAM MANAGER: Deborah Lowe
NAME OF LICENSING PROGRAM ANALYST: Jillinda Chandler
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 01/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2026
LIC809 (FAS) - (06/04)
Page: 6 of 7
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: BIG AND TINY SANTA MONICA LLC
FACILITY NUMBER: 197495451
VISIT DATE: 01/21/2026
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The following recommendations are required prior to licensing;

The napping area needs to be inaccessible to children in care.
Children sleeping on cots shall not use the napping area which will pose a tripping hazard and inaccessibility to napping children.

There needs to be an thermometer added to the refrigerator in the infant room.

During todays visit LPA was informed that the facility also operates a parent co-hart in the upper office on the premises. Parents are on site with there infants.

Also during todays inspection it was discovered that during the initial pre-licensing inspection, an error was made by allowing the covered patio to be included as an indoor/outdoor activity space and this space was included in determining the indoor capacity. The error was discussed with the applicant and new measurements were made to correct the error adding this space to the outdoor calculations. Applicant is requesting further evaluation of this area.

An exit interview was conducted and this report was discussed and will be emailed to Keltsie Bilbao (applicant).
NAME OF LICENSING PROGRAM MANAGER: Deborah Lowe
NAME OF LICENSING PROGRAM ANALYST: Jillinda Chandler
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 01/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2026
LIC809 (FAS) - (06/04)
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