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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 197495451
Report Date: 05/07/2026
Date Signed: 05/07/2026 05:05:52 PM

Document Has Been Signed on 05/07/2026 05:05 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME:BIG AND TINY SANTA MONICA LLCFACILITY NUMBER:
197495451
ADMINISTRATOR/
DIRECTOR:		KELTSE BILBAOFACILITY TYPE:
860
ADDRESS:1444 10TH STTELEPHONE:
(310) 458-4088
CITY:SANTA MONICASTATE: CAZIP CODE:
90401
CAPACITY: 44TOTAL ENROLLED CHILDREN: 31CENSUS: 26DATE:
05/07/2026
TYPE OF VISIT:Case Management - Licensee InitiatedUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
03:14 PM
MET WITH:Keltse Bilbao-licenseeTIME VISIT/
INSPECTION COMPLETED:
05:30 PM
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On 5/7/2026 Licensing Program Analyst (LPA) Jillinda Chandler made an unannounced visit to Big and Tiny Santa Monica located at 1444 10th Street, Santa Monica, CA. 90401 for the purpose of the measuring of additional space being added to the infant room and preschool area.

Upon arrival LPA observed 7 napping toddlers being supervised by 2 staff, 19 preschool children being supervised by 2 staff. LPA also observed 3 infants being cared for by two staff members, per licensee the infants were part of the transitional drop-in program, were parents are present and children are cared for while parents utilizes the centers work stations located on the same premises, LPA observed 2 individuals in the work area the third individual had went to add monies to the parking meter and returned shortly after. The three individuals attest that the infants were their children, the licensee provided signed contracts for the individuals that where present.
Todays measurements for the additional spaces were:
Additional space for the preschool program (nook near kitchen area) = 58.88 square feet, added to previous measurements of 864.04 square feet for a total of 922.92 = 26 children
Additional space for the infant program (connecting aisle and section near room 8)= 105.35 square feet , added to previous measurements of 190.17 square feet for a total of 295.52 = 8 infants


NAME OF LICENSING PROGRAM MANAGER: Deborah Lowe
NAME OF LICENSING PROGRAM ANALYST: Jillinda Chandler
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 05/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 05/07/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: BIG AND TINY SANTA MONICA LLC
FACILITY NUMBER: 197495451
VISIT DATE: 05/07/2026
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The toddler measurements remained equal to the previous measurement of 259.33 for a total of 7 toddlers.

Measurements did not include the enclosed patio, based on conditions of the current STD. 850 on file.

LPA observed 4 cribs in the napping area. Applicant must ensure the napping room is made inaccessible to infant activity areas. Moveable walls or partitions, if used, shall be at least four feet high; shall be constructed of sound-absorbing material; and shall be designed to minimize the risk of injury to infants. Sleeping infants must be visibly supervised at all times.

Based on todays measurements licensee will submit a new LIC. 200A (rev.1/25) requesting a updated capacity of 8 infants, 7 toddlers and 26 preschool children for a maximum total of 41 children. Recommendation for licensure of the additional capacity will be pending approval of the updated STD. 850. and the outdoor waiver.

An exit interview was conducted and this report was reviewed with licensee Keltse Bilbao. A copy of the report will be emailed to licensee at keltse@bigandtiny.com
NAME OF LICENSING PROGRAM MANAGER: Deborah Lowe
NAME OF LICENSING PROGRAM ANALYST: Jillinda Chandler
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 05/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2026
LIC809 (FAS) - (06/04)
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