<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197600297
Report Date: 05/06/2024
Date Signed: 05/09/2024 08:18:15 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/22/2021 and conducted by Evaluator Angela Panushkina
COMPLAINT CONTROL NUMBER: 31-AS-20211122143349
FACILITY NAME:TRUDEZ HOME CAREFACILITY NUMBER:
197600297
ADMINISTRATOR:LOPEZ, VIRGILIOFACILITY TYPE:
740
ADDRESS:25821 OLIVAS PARK ROADTELEPHONE:
(661) 259-1827
CITY:VALENCIASTATE: CAZIP CODE:
91355
CAPACITY:5CENSUS: 4DATE:
05/06/2024
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Eileen Calderon, Staff TIME COMPLETED:
03:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Resident's responsible party was not informed of a change in resident's care.
Facility mismanaged resident's medications.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
At 3:00pm, Licensing Program Analysts (LPAs) Angela Panushkina and Michael Cava conducted an unannounced subsequent visit to deliver final findings. LPAs met with the staff, Eileen Calderon, and explained the reason for the visit.

During the initial visit, conducted on 12/01/21, by LPA Panushkina interviews and records review were made. At 10:05am, LPAs requested resident and staff roster. At 10:10am, LPAs requested copies of pertinent information which include, but not limited to Physician’s Report, Centrally stored Medication and Destruction Records (CSMDR), relevant to the investigation. At approximately 10:15am, LPA conducted a physical plant tour, to ensure health and safety of the residents are protected and physical plant is in compliance with Title 22 Regulations. Between 10:20am – 12:00pm, LPA conducted an interviewed the Administrator and two (2) staff members.
Continue on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Nichelle GillyardTELEPHONE: (818) 596-4341
LICENSING EVALUATOR NAME: Angela PanushkinaTELEPHONE: 747-230-3364
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20211122143349
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: TRUDEZ HOME CARE
FACILITY NUMBER: 197600297
VISIT DATE: 05/06/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Resident's responsible party was not informed of a change in resident's care.

It was alleged that the R1’s responsible party was not informed that R1 was prescribed an antidepressant when placed to this facility. To investigate this allegation, LPA conducted an interview with the Administrator and two (2) staff members and was informed that the facility always follows doctor’s orders. In addition, two (2) staff members also informed LPA that R1 was not prescribed antidepressant upon admission and a copy of all prescribed medications were provided to R1’s responsible party. Moreover, LPA conducted review of R1’s Centrally stored Medication and Destruction Records (CSMDR) and did not observe R1 being prescribed with an antidepressant. Therefore, based on interviews and record reviews this allegation is deemed Unsubstantiated at this time.

Facility mismanaged resident's medications.

It was alleged that the facility received an order for R1’s doctor for a new prescription, Citalopram 10MG, and did not notify R1’s responsible party. To investigate this allegation, LPA conducted an interview with the Administrator and two (2) staff members, and all parties interviewed denied the above allegation. Two staff members interviewed denied ever receiving and or administering that medication to R1. Moreover, LPA conducted review of R1’s Centrally stored Medication and Destruction Records (CSMDR) and did not observe R1 being prescribed Citalopram upon admission nor thereafter. Therefore, based on interviews and record reviews this allegation is deemed Unsubstantiated at this time.

No Deficiency cited.

Exit interview conducted and copy of this report signed and issued.
SUPERVISOR'S NAME: Nichelle GillyardTELEPHONE: (818) 596-4341
LICENSING EVALUATOR NAME: Angela PanushkinaTELEPHONE: 747-230-3364
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2