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32 | (Continued from LIC9099)
Allegation: Staff does not provide resident with a comfortable sleeping environment. It was reported that Resident #1 (R1) is disturbed during the night by Staff #1 (S1), who allegedly plays loud music, makes noise, and bangs on the walls which do not allow R1 to sleep.
According to the administrator Staff #1 (S1) has stayed over night in a vacant room to provide assistance when it was needed. LPA’s interview with four (4) out of four (4) staff indicated they have not witnessed disruptions during their shift. One (1) out of four (4) staff stated they had heard from other staff members that R1 had complained of loud music and loud conversations going on in the hallway outside of their room at night but had not personally witnessed it or heard it from R1. LPA verified with S1 they had stayed in a room across from R1.
LPA’s interview with R1 stated that on two occasions someone has entered their room without permission and were “loud”. R1 could not see them as a wall is blocking their view. R1 stated on the last occasion about two weeks ago they heard someone walk in without permission and they were playing loud music. During this incident R1 heard a male and female voice speaking loudly as well. R1 did not mention other loud noises or banging on the walls. LPA’s interview with four (4) out of five (5) residents (R2 through R5) of which three (3) reside on the same hallway as R1 did not corroborate the allegation, stating they have not heard loud music, noise, banging on the walls or experience someone entering their room without permission. One (1) staff member indicated they had observed other staff enter rooms without knocking but could not identify specific individuals or the reason for it. Staff indicated they have not personally received any complaints or concerns from residents regarding individuals entering rooms without permission or disturbing their sleep.
Based on observations and interviews, there is insufficient information to conclude that staff does not provide resident with a comfortable sleeping environment. Therefore, the allegation is deemed Unsubstantiated at this time.
No deficiencies were cited. Exit interview conducted. Copy of report provided.
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