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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197602998
Report Date: 09/05/2025
Date Signed: 09/05/2025 12:29:02 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/15/2025 and conducted by Evaluator Angela Barutyan
COMPLAINT CONTROL NUMBER: 29-AS-20250815144340
FACILITY NAME:ELLEE RESIDENTIAL CARE #2FACILITY NUMBER:
197602998
ADMINISTRATOR:ELEANOR I POSNERFACILITY TYPE:
740
ADDRESS:11323 CALVERT STTELEPHONE:
(818) 980-6040
CITY:NORTH HOLLYWOODSTATE: CAZIP CODE:
91606
CAPACITY:6CENSUS: 0DATE:
09/05/2025
UNANNOUNCEDTIME BEGAN:
11:05 AM
MET WITH:Eleanor PosnerTIME COMPLETED:
12:35 PM
ALLEGATION(S):
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Staff sleeping in commons areas
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Angela Barutyan arrived at the facility unannounced to conduct a subsequent complaint investigation for the allegation listed above at 11:05AM. LPA contacted Licensee Eleanor Posner who arrived at 12:20PM. Entrance interview conducted.

During today’s visit, LPA interviewed the Licensee and conducted a brief physical plant tour and observed the facility currently under construction with no residents. During the initial visit on 08/15/2025, LPA conducted a physical plant tour between 03:35PM-04:25PM, interviewed four (4) staff members between 03:54PM-04:10PM, reviewed and obtained copies of pertinent documents relevant to the investigation, and discussed allegations with Licensee.

Report Continued on LIC9099-C.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Kristin Heffernan
LICENSING EVALUATOR NAME: Angela Barutyan
LICENSING EVALUATOR SIGNATURE:

DATE: 09/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 29-AS-20250815144340
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: ELLEE RESIDENTIAL CARE #2
FACILITY NUMBER: 197602998
VISIT DATE: 09/05/2025
NARRATIVE
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It was alleged that staff were sleeping in a backyard shed attached to the garage. During the initial visit on 08/15/2025, LPA observed the small shed, referred to as the “break room” by staff, at 04:10PM. During the visit, the shed contained suitcases, clothes, storage bins/boxes, an in-wall air conditioner, a small wardrobe, and a small table. Photographic evidence from a credible witness showed that the shed was equipped with a cot that had a pillow and blanket, and a folded cot stored to the side. LPA did not observe the cots during the visit, however, staff confirmed that the cots used to be in the shed. Staff stated that the cots were used for breaks and as a table for folding clothes. Staff also stated that the clothes and suitcases in the room were for donation and did not belong to them. All four (4) staff interviewed denied sleeping in the shed. Licensee stated that the facility only has wake staff at night, there are no live-in staff or a staff room on site. Licensee stated there is one (1) caregiver for the night shift and that caregiver remains awake and inside the main building where the residents are, not in the backyard shed. During the subsequent visit on 09/05/2025, LPA observed construction workers removing the backyard shed. Licensee stated they are removing the shed to prevent the possibility of staff using it as their break room or for sleeping. Based on interviews and observation, the information obtained during the investigation does not have sufficient evidence to corroborate the allegation. Although the allegation may have happened or is valid, there is not sufficient evidence to prove the alleged violation did or did not occur, therefore the above allegation “Staff sleeping in commons areas” is deemed UNSUBSTANTIATED at this time.


No deficiencies cited at this time. Exit interview conducted. A copy of the report was provided.
SUPERVISORS NAME: Kristin Heffernan
LICENSING EVALUATOR NAME: Angela Barutyan
LICENSING EVALUATOR SIGNATURE:

DATE: 09/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/05/2025
LIC9099 (FAS) - (06/04)
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