1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32 | Investigation revealed the following: Regarding allegation, Staff speak to residents inappropriately while in care, it is alleged that facility staff yell at residents when they are having their meals. Interview with Administrator revealed that facility staff do not yell at residents when they are having their meals or at any other time. Interviews conducted with 1 out of 5 staff revealed that there is one staff (S6) that has been observed yelling at residents when they are having their meals. 4 out of 5 staff stated that staff do not yell at residents or speak to residents inappropriately at any time. S6 was not interviewed as they were not working at the time of LPA visit. Interviews conducted with 7 out of 7 residents revealed that staff do not yell at them when they are having their meals and also stated that staff speak to them appropriately at all times. During the visit, LPA observed staff interacting with residents during the lunch hour and throughout the facility and did not observe anything of concern. The interactions between staff and residents were observed to be respectful. LPA additionally reviewed staff files and observed that they receive annual training on abuse. Based on statements gathered from interviews conducted with staff, facility residents and LPA record review and observations, there was not enough supportive evidence to concur with the reported allegation.
For allegation, Staff do not treat residents with dignity and respect, it is alleged that facility staff do not treat residents with respect. Interview conducted with Administrator Rempel revealed that all facility residents are treated with dignity and respect at all times, staff do not speak to any resident inappropriately or yell at any resident. Interviews conducted with 1 out of 5 staff revealed that there is one staff (S6) that does not treat residents with dignity and respect. 4 out of 5 staff stated that staff treat residents with dignity and respect at all times. S6 was not interviewed as they were not working at the time of LPA visit. Interviews conducted with 7 out of 7 residents revealed that they are satisfied with the services, staff treat them with dignity and respect, staff do not yell at residents and staff do not speak inappropriately to residents. During the visit, LPA observed staff interacting with residents and did not observe anything of concern. The interactions between staff and residents were observed to be respectful. LPA additionally reviewed staff files and observed that they receive annual training on abuse. Based on statements gathered from interviews conducted with staff, facility residents and LPA record review and observations, there was not enough supportive evidence to concur with the reported allegation.
Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.
Exit interview held. A copy of the report was provided to Administrator Anna Rempel. |