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25 | Licensing Program Analyst (LPA) Ana Soto initiated a case management visit. Due to the situation surrounding the Coronavirus Disease 2019 (COVID-19), and to implement mitigation measures, today’s complaint investigation was conducted via tele-visit with Ilana Yazdi, the facility manager.
LPA Soto conducted tele-visit interviews with the manager and 1 resident. On 08/06/20, It was reported that a resident's room had been burglarized and money had been the only item stolen. The incident occurred on 07/05/20, 911 was called and report had been made. The incident is still been investigated by detectives. The resident does not remember seeing anyone enter their room. The facility has not allowed visitors due to the Covid-19 pandemic, the manager stated that no one has come to visit the resident, nor do other residents go to the resident room. As far as the facility is concerned, they are letting the Police complete the investigation and wait on their results..
A telephonic exit interview was conducted with Ilana Yazdi, and a hard copy was provided via email for signature. |