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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 197603675
Report Date: 03/24/2026
Date Signed: 03/24/2026 02:41:25 PM

Document Has Been Signed on 03/24/2026 02:41 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME:GILMAR MANORFACILITY NUMBER:
197603675
ADMINISTRATOR/
DIRECTOR:
VLADIMIR CHERTOKFACILITY TYPE:
735
ADDRESS:15152 VICTORY BLVD.TELEPHONE:
(818) 989-2651
CITY:VAN NUYSSTATE: CAZIP CODE:
91411
CAPACITY: 78CENSUS: 64DATE:
03/24/2026
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
09:44 AM
MET WITH:Gabriela ChavezTIME VISIT/
INSPECTION COMPLETED:
02:45 PM
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Licensing Program Analyst (LPA) Trevor Byrne arrived at the facility unannounced to conduct the required annual visit at 09:44 AM. LPA met with House Manager Johana Chavez who contacted Director Vladimir Chertok. Entrance interview conducted and the reason for the visit was explained. Beginning at approximately 09:55 AM LPA and the House Manager toured the physical plant areas inside and outside to ensure there are no health and safety hazards and that the facility is in compliance with Title 22 Regulations. The following was observed.

BEDROOMS: LPA and the facility House Manager toured ten (10) randomly selected bedrooms; five (5) on the first floor and five (5) on the second floor. All rooms observed were properly furnished with sufficient lighting and clean linens and appropriate furnishings. All client bedrooms were observed to be clean and in relatively good repair.

BATHROOMS: All client rooms have an attached private bathroom. Additionally, there are common resident restrooms and staff restrooms located throughout the facility. All bathrooms inspected were observed to be clean and in relatively good repair The hot water temperature tested in all bathrooms and was observed to be within the range of 110.8 – 120.0 degrees Fahrenheit which is in compliance with regulation.

KITCHEN: LPA observed the kitchen to be inaccessible to clients. The kitchen area appeared to be clean and in good repair. All appliances and fixtures appeared to be functional. LPA observed a sufficient supply of two (2) days perishable and seven (7) days non-perishable food stored in the refrigerators and freezers.

CONTINUED ON LIC 809C.

NAME OF LICENSING PROGRAM MANAGER: Kasandra Lopez
NAME OF LICENSING PROGRAM ANALYST: Trevor Byrne
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 03/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 03/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: GILMAR MANOR
FACILITY NUMBER: 197603675
VISIT DATE: 03/24/2026
NARRATIVE
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COMMON AREAS: This included the facility’s hallways, three (3) laundry rooms, the television room/dining area, the activity room and entry area. LPA observed all common areas to contain cameras. All common areas were properly furnished and relatively clean. LPA observed the hallway to contain a locked storage closet located on the second floor. Additionally, LPA observed a locked second floor closet which contained sufficient amounts of extra linens for client use. LPA observed (3) laundry rooms, all were observed to be clean, and fixtures appeared to be functional at the time of the inspection. Two (2) laundry rooms were observed to be locked and contained secured laundry and cleaning chemicals. LPA observed the television room/dining area to contain two (2) vending machines and adequate seating for resident use. LPA observed the activity room to contain books, puzzles, bingo, and other activities for resident use. The entry area was observed to contain a front desk that was manned by facility staff. LPA observed three (3) electrical panels that were undergoing maintenance but were properly secured with warning signs and did not appear to pose a danger to clients in care.

STAFF AREAS: This includes the medication/file room, the nurse’s station, and the basement of the facility. LPA observed the medication/file room to be located attached to the front desk and inaccessible to clients in care. The nurse’s station was observed to be monitored by staff and inaccessible to clients in care. LPA observed the entrance to the basement to be properly secured. LPA observed the basement to contain maintenance tools and supplies.

OUTDOOR AREAS: LPA observed a covered parking area attached to the back of the facility. LPA observed a courtyard at the back of the facility leading into the parking area to be equipped with patio furniture appropriate for outdoor use and adequate space for outdoor activities. LPA observed a front patio area at the facility entrance to be equipped with patio furniture appropriate for outdoor use. LPA observed clear passageways to all emergency exits.

RECORD REVIEW: Record review began at 10:50 AM. Staff and resident records were reviewed for documents including, but not limited to: health screening, TB test, staff training records, fingerprint clearance, resident physician's report, needs and service appraisal, consent forms, and personal rights. Five (5) staff files were reviewed. All staff files contained the required documents and trainings. Five (5) resident files were reviewed. Four (4) resident files were observed to contain Appraisal Needs and Services Plans that were updated more than 12 months prior. LPA informed the House manager and Assistant Administrator Gabriela Chavez who agreed to update the appraisals for the clients and to send proof of the updated appraisals to Community Care Licensing Division (CCLD). CONTINUED ON LIC 809C.

NAME OF LICENSING PROGRAM MANAGER: Kasandra Lopez
NAME OF LICENSING PROGRAM ANALYST: Trevor Byrne
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 03/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2026
LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: GILMAR MANOR
FACILITY NUMBER: 197603675
VISIT DATE: 03/24/2026
NARRATIVE
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RECORD REVIEW CONTINUED: LPA observed one (1) resident file to contain an incident report dated 10/20/2025. LPA reviewed the facility file and did not observe that this incident report was submitted to CCLD. LPA informed the House Manager and Assistant Administrator that incidents which threaten the health, safety, or wellbeing of any residents shall be submitted to the licensing agency within seven days following the occurrence of such event. The House Manager and Assistant Administrator expressed understanding and agreed to submit a written statement of understanding confirming that they are aware of the reporting requirements and that they will adhere to the reporting requirements for future incidents.

MEDICATION REVIEW/CASH RESOURCE REVIEW: Medication review began at 12:19 PM. Medications for five (5) residents were observed. All medications were stored properly and were appropriately documented on their respective centrally stored medication and destruction record sheets. No deficiencies were observed during medication review. Cash resource review began at 01:10 PM. Cash resources were reviewed for five (5) residents. All cash resources observed were documented and stored properly. No deficiencies were observed during cash resource review.

INFECTION CONTROL/EMERGENCY DISASTER PLANNING: During today’s visit, the LPA reviewed the facility's infection control practices and the facility's emergency disaster plan. The facility’s policies and procedures as they pertain to infection control are adequate. Emergency disaster drills are conducted quarterly; the facility’s last emergency disaster drill was conducted on 03/05/2026. The facility’s emergency disaster plan is up to date and is adequate. Both the infection control plan and the emergency disaster plan are reviewed/updated annually by the facility’s administration.

INTERVIEWS: During today’s visit LPA interviewed five (5) clients. All clients interviewed stated that the staff members treat them well and are attentive to their needs. No clients interviewed had concerns with the facility. LPA interviewed five (5) staff members. All staff members interviewed were knowledgeable on their roles and responsibilities, the resident’s rights, the forms of abuse, and the appropriate reporting procedures for suspected abuse.

During today’s visit LPA obtained a copy of the facility’s LIC 500 and resident roster. Assistant Administrator agreed to email LPA a copy of the liability insurance no later than end of day 03/24/2026.

Pursuant to Title 22 of the CA Code of Regulations, the following deficiencies were cited (refer to LIC 809-D): Exit interview conducted and copy of the report was issued and appeal rights provided.

NAME OF LICENSING PROGRAM MANAGER: Kasandra Lopez
NAME OF LICENSING PROGRAM ANALYST: Trevor Byrne
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 03/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2026
LIC809 (FAS) - (06/04)
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Document Has Been Signed on 03/24/2026 02:41 PM - It Cannot Be Edited


Created By: Trevor Byrne On 03/24/2026 at 02:04 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

FACILITY NAME: GILMAR MANOR

FACILITY NUMBER: 197603675

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 03/24/2026

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
80068.3(a)
Modifications to Needs and Services Plan
(a) The licensee shall ensure that each client's written Needs and Services Plan is updated as often as necessary to assure its accuracy, but at least annually. These modifications shall be maintained in the client's file.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on record review, the licensee did not comply with the section cited above as four resident files contained appraisals that were last completed more than 12 months prior which poses a potential health, safety or personal rights risk to persons in care.
POC Due Date: 04/07/2026
Plan of Correction
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Assistant Administrator agreed to update the appraisals for the identified clients and to send proof of the updated appraisals to CCLD no later than POC due date.
Type B
Section Cited
CCR
80061(b)(1)(E)
80061 Reporting Requirements
(b) Upon the occurrence, during the operation of the facility, of any of the events specified in (1) below, a report shall be made to the licensing agency within the agency's next working day during its normal business hours. In addition, a written report containing the information specified in (2) below shall be submitted to the licensing agency within seven days following the occurrence of such event.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on record review, the licensee did not comply with the section cited above as one resident file contained an incident report from 10/20/2025 which was not reported to CCLD which poses a potential health, safety or personal rights risk to persons in care.
POC Due Date: 04/07/2026
Plan of Correction
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Assistant Administrator agreed to submit a written statement of understanding confirming that they are aware of the reporting requirements and that they will adhere to the reporting requirements for future incidents. Assistant Administrator agreed to submit the statement to CCLD no later than POC due date.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
Kasandra Lopez
NAME OF LICENSING PROGRAM MANAGER:
Trevor Byrne
NAME OF LICENSING PROGRAM ANALYST:
LICENSING PROGRAM ANALYST SIGNATURE:
DATE: 03/24/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 03/24/2026


LIC809 (FAS) - (06/04)
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