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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197605591
Report Date: 08/25/2022
Date Signed: 08/25/2022 10:12:16 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/02/2022 and conducted by Evaluator Christina Hadley
COMPLAINT CONTROL NUMBER: 28-AS-20220502074202
FACILITY NAME:WESTMINSTER GARDENSFACILITY NUMBER:
197605591
ADMINISTRATOR:ANDREW M SMITHFACILITY TYPE:
741
ADDRESS:1420 SANTO DOMINGO AVENUETELEPHONE:
(626) 358-2569
CITY:DUARTESTATE: CAZIP CODE:
91010
CAPACITY:200CENSUS: DATE:
08/25/2022
UNANNOUNCEDTIME BEGAN:
09:56 AM
MET WITH:TIME COMPLETED:
09:57 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Allegation #4 - Facility did not uphold resident's right to leave and depart the facility freely and not be locked into a room.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
During the course of the investigation into the factors surrounding this allegation, it was determined that there were multiple episodes of resident wandering in hallways and into other resident rooms. Resident was redirected to leave the resident rooms. Resident also had multiple episodes of exit-seeking behavior. Spouse was informed and gave consent for a Wander Guard. A Physician’s order obtained for Wander Guard due to residents wandering in order to protect the resident from harm to himself and/or others.

Allegation Finding: Unsubtantiated.

The Department was unable to obtain evidence to support this allegation. A complaint allegation finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Allison NakatomiTELEPHONE: (916) 531-5336
LICENSING EVALUATOR NAME: Christina HadleyTELEPHONE: (916) 651-7853
LICENSING EVALUATOR SIGNATURE:

DATE: 08/25/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/25/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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