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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197606493
Report Date: 04/07/2026
Date Signed: 04/07/2026 01:47:01 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/17/2025 and conducted by Evaluator Lorena Casillas
COMPLAINT CONTROL NUMBER: 31-AS-20251117151723
FACILITY NAME:ANTELOPE VALLEY CARE HOME #2FACILITY NUMBER:
197606493
ADMINISTRATOR:KATHERINE JOY LARAFACILITY TYPE:
735
ADDRESS:39717 171 ST. E.TELEPHONE:
(661) 264-4214
CITY:PALMDALESTATE: CAZIP CODE:
93591
CAPACITY:6CENSUS: 5DATE:
04/07/2026
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Marie BruTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Staff is not preventing residents from using illegal drugs on the premises.
Staff do not safeguard resident's personal belongings.
INVESTIGATION FINDINGS:
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On 04/07/2026 at 10:00 am Licensing Program Analyst (LPA) Lorena Casillas conducted an unannounced subsequent visit to this facility to investigate the above stated allegations. LPA spoke to the Administrator Marie Bru and explained the reason for the visit.

On 11/17/2025, the Woodland Hills South Adult and Senior Care Regional Office received a complaint regarding the allegations mentioned above.

On 11/18/2025, LPA Casillas conducted an initial complaint visit. LPA Casillas conducted a tour of the facility and obtained copies of pertinent information. LPA also conducted interviews with the Administrator, two (2) staff and five (5) out of five (5) clients. Three (3) clients arrived as LPA was leaving and LPA was able to interview them before departing.

Continued LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Nichelle Gillyard
LICENSING EVALUATOR NAME: Lorena Casillas
LICENSING EVALUATOR SIGNATURE:

DATE: 04/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 31-AS-20251117151723
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: ANTELOPE VALLEY CARE HOME #2
FACILITY NUMBER: 197606493
VISIT DATE: 04/07/2026
NARRATIVE
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Allegation: Staff is not preventing residents from using illegal drugs on the premises.

Regarding this allegation it is reported that clients are using illegal drugs in their rooms and that this has been reported to staff but it has gone unaddressed. LPA interviewed Client #1 (C1) who states that they do not consume illegal drugs but have smelled something that C1 thinks is methamphetamines, specifically near Client #2 (C2). C1 states that they have not witnessed this, it is just an assumption. LPA interviewed C2 who denied the allegation stating that they do not consume illegal drugs, nor have they witnessed any other clients or staff consume illegal drugs. C2 added that they have not smelled anything that would make them think that there are drugs being consumed in the facility. C2 also stated that they do not take any medication except for allergy medication. LPA interviewed three (3) additional clients who denied the allegation stating that they have no knowledge of anyone doing drugs in the facility. LPA interviewed Staff #1 (S1) who denies this allegation stating that they are live in staff and at no point have they been made aware of illegal drugs being consumed by clients nor have they smelled anything that they would be able to identify as illegal drugs. LPA interviewed Staff #2 (S2) who also denied this allegation stating that C1 is constantly stating this however when S2 investigates, no traces of smell or visible drugs are found. S2 is also a live in staff and states that they have not witnessed any of the clients consuming illegal drugs. LPA interviewed the Administrator who denies this allegation stating that there are no illegal drugs in the home. Furthermore, Administrator states that this was reported to them by a client, however there was no proof of this allegation. Administrator conducted an internal investigation and could not locate any drugs in the client rooms, nor did the clients seem like they were under the influence of any illegal drugs. Administrator did state that one of the clients has a history of using illegal drugs however this behavior has not been witnessed in the facility since the client has been living at the facility. According to the Administrator there is no proof that illegal drugs are being consumed by any of the clients. LPA toured the facility and could not detect any odors that would lead LPA to believe that illegal drugs are being consumed. During the tour the Administrator showed LPA client rooms and there were no visible traces of what could be perceived as illegal drugs. LPA reviewed all client IPP’s and there was no history of drug dependency noted in any of the IPP’s. Based on interviews, record reviews and observations this allegation is deemed unsubstantiated.

Continued on LIC9099-C

SUPERVISORS NAME: Nichelle Gillyard
LICENSING EVALUATOR NAME: Lorena Casillas
LICENSING EVALUATOR SIGNATURE:

DATE: 04/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 31-AS-20251117151723
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: ANTELOPE VALLEY CARE HOME #2
FACILITY NUMBER: 197606493
VISIT DATE: 04/07/2026
NARRATIVE
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Allegation: Staff do not safeguard resident's personal belongings.

Regarding this allegation it is reported that C1 had eighty dollars ($80) on their dresser and when C1 returned from a funeral the funds were gone. LPA interviewed C1 who stated that staff stole $80 from their room. C1 states that staff are the only ones with a spare key to the room so C1 suspects that staff took the money from their room, but also stated that this was not witnessed. LPA interviewed S1 who stated that they were not present in the facility when this incident allegedly took place. S1 states that they were on vacation from 11/7/25 to 11/16/25 and that S2 provided coverage for the days S1 was off, however S1 states that they do not suspect that S2 stole the funds. LPA interviewed S2 who denied taking $80 from C1, stating that on that particular day, when cleaning was done, C1 was present and allowed S2 to clean the room. S2 states that there was no money on the dresser as S2 cleaned the top of the dresser. Furthermore, S2 states that the cleaning was done while C1 was still in the room and S2 did not go in for the remainder of the day, nor did they use the spare key to enter C1’s room. S2 states that they did not enter C1's room without C1's presence. Both S2 and S1 stated that C1 has a personal safe in their room that only C1 has access to and that C1’s valuables are always stored in the safe. LPA inquired with C1 if the funds were possibly in the safe and C1 denied that the funds were in the safe. When LPA asked why the funds were not placed in the safe C1 simply stated that they did not know why they did not put the funds in the safe. LPA interviewed the Administrator who stated that C1 always uses their safe to store valuables including funds. Administrator states that they have never had any concerns with the staff or with allegations of client belongings missing, especially money. LPA interviewed four (4) additional clients, and they all denied the allegation stating that they have no concerns about staff or clients taking their belongings. LPA toured the facility and did observe a personal safe in C1’s room to which C1 stated that only they have the combination. LPA reviewed property inventory sheets for all clients and verified that items that were listed were items located in client rooms, LPA found no discrepancies. LPA also found that C1 is in charge and responsible for their own funds. Therefore, based on interviews, record reviews and observations this allegation is deemed unsubstantiated.

No citations issued. Exit interview conducted. Copy of report provided to Administrator.

SUPERVISORS NAME: Nichelle Gillyard
LICENSING EVALUATOR NAME: Lorena Casillas
LICENSING EVALUATOR SIGNATURE:

DATE: 04/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3