<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197606734
Report Date: 03/22/2024
Date Signed: 03/22/2024 03:14:44 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
N LA & CEN COA AC/SC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/15/2024 and conducted by Evaluator Evelin Rios
COMPLAINT CONTROL NUMBER: 31-AS-20240315103445
FACILITY NAME:O-2 HOUSEFACILITY NUMBER:
197606734
ADMINISTRATOR:CLIFTON VON BUCKFACILITY TYPE:
735
ADDRESS:43956 21ST STREET WESTTELEPHONE:
(661) 729-1000
CITY:LANCASTERSTATE: CAZIP CODE:
93536
CAPACITY:4CENSUS: 4DATE:
03/22/2024
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Cifton VonBuckTIME COMPLETED:
03:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff are not providing a safe environment for resident.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
At 12:15 p.m., Licensing Program Analyst (LPA) Evelin Rios conducted an unannounced complaint investigation at the above facility to investigate the allegation mentioned. LPA met with Staff #1 (S1), who granted access to the facility. Staff #2 (S2) contacted administrator and LPA explained the purpose of the visit to the administrator. LPA conducted an entrance interview with administrator. Administrator met LPA shortly after.

At 12:30 p.m. LPA toured the physical plant and conducted interviews with two (2) staff members. At approximately 1:00 p.m. LPA interviewed client #1 (C1). LPA also requested and reviewed copies of pertinent information which include, C1's Physician’s Report, C1's Pre Admission Appraisal, Special Incident Reports (SIRs) involving C1, and C1's Individual Program Plan (IPP). At 2:15 p.m. LPA conducted an interview with client #2 (C2). Regarding the allegation, staff are not providing a safe environment for resident. It is alleged client #1 (C1) is being hurt by others.
(Continue on LIC9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Eva Miller
LICENSING EVALUATOR NAME: Evelin Rios
LICENSING EVALUATOR SIGNATURE:

DATE: 03/22/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20240315103445
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
N LA & CEN COA AC/SC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: O-2 HOUSE
FACILITY NUMBER: 197606734
VISIT DATE: 03/22/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
(Continued from LIC9099)

To investigate the allegation LPA conducted interviews with two (2) staff present during the incident in question, the administrator and two (2) out of four (4) clients. LPA reviewed pertinent documents regarding the allegation. Interview with C1 revealed they had a relationship with the accused perpetrator not related to this facility. According to C1, they had willingly left the facility acknowledging that they should have signed out but didn't, and later while making their way back to the facility the accused perpetrator struck C1. C1 made it to the facility and informed staff about the incident. Staff contacted 911. Paramedics checked C1's vitals and Lancaster Sheriffs took a report. Staff called administrator and administrator had staff contact 911 to have C1 transported to the hospital. Administrator submitted incident report that included Lancaster Sheriffs report number to Community Care Licensing (CCL), and North Los Angeles County Regional Center. Administrator also filed a report with Adult Protective Services (APS). Furthermore, C1 informed LPA they feel safe at the facility and that nobody in the facility has hurt them. Based on record review and interviews conducted the allegation, staff are not providing a safe environment for resident, is deemed Unsubstantiated at this time.

Exit interview conducted. Copy of this report issued.
SUPERVISORS NAME: Eva Miller
LICENSING EVALUATOR NAME: Evelin Rios
LICENSING EVALUATOR SIGNATURE:

DATE: 03/22/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2