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32 | Regarding the allegations: Resident bedroom is filthy, cluttered, and unsuitable. Resident is not provided clean linens and mattress. On 10/10/2022, the Department received a complaint alleging that Resident #1 (R1)’s room is filthy, unclean, cluttered, bugs present and missing sheets. During an interview with the Administrator on 10/18/2022, the Administrator stated that R1 does not like when housekeeping staff clean R1’s room, since R1 does not want staff touching R1’s items. However, the Administrator stated that R1 is slowly letting housekeeping staff clean R1’s room. During today’s visit, the Administrator stated that R1 is now comfortable with housekeeping staff cleaning R1’s room. During today’s visit at 10:08 a.m., LPA Peraldi, along with the Administrator conducted a physical plant tour and LPA Peraldi observed nine (9) rooms, including R1’s room. The rooms were observed to be sanitary with clean linens. At 10:19 a.m., LPA Peraldi observed two (2) housekeeping staff cleaning R1’s room and taking out the trash of R1’s room. Throughout todays visit, LPA Peraldi observed housekeeping staff cleaning residents’ rooms and common areas. LPA Peraldi also observed laundry being done at 10:12 a.m. During the interview conducted on 04/11/2023, the Administrator stated that there are two (2) housekeeping staff throughout the week and that each staff are assigned different areas and rooms of the facility to clean. The Administrator stated that during the day from 6:30 a.m. to 3:00 p.m., the housekeeping staff wash residents’ clothes and at night, from 10:00 p.m. to 6:30 a.m., staff wash residents’ bedsheets, covers and blankets. The Administrator stated that when housekeeping staff remove and pick up the dirty bedsheets and linens, the staff replace them with clean sheets and linens. The Administrator stated that residents get their bedsheets changed and cleaned once a week, as well as their personal laundry. Additionally, the Administrator stated that when housekeeping staff clean residents’ room, they take note if a room has an issue or needs special attention. The Administrator provided LPA Peraldi a copy of the washing and cleaning schedule. Resident interviews conducted on 04/11/2023, stated that staff clean resident rooms’ once a week and change their bedsheets once a week as well. The interviews with residents also noted that staff are helpful; no concerns regarding the cleanliness of rooms were brought up during resident interviews. The information obtained during the investigation did not include evidence sufficient to corroborate the allegations. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is deemed Unsubstantiated at this time.
Continued on LIC 9099-C. |