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13 | Licensing Program Analyst (LPA) Vasallo initiated a subsequent complaint investigation for the allegation listed above. Due to the situation surrounding the Coronavirus Disease 2019 (COVID-19), and to implement mitigation measures, today’s complaint investigation was conducted telephonically with Noemi Biely, the facility administrator. LPA conducted the initial virtual complaint visit on 7/21/20.
The investigation consisted of the following: The physical plant was toured virtually during the initial complaint visit. Interview was also conducted with the administrator. LPA obtained an inspection report completed by CBRE (Assessment and Consulting Services)
The investigation revealed the following: The physical plant tour included the following: Kitchen, resident rooms (102,105, 208, 231), laundry rooms, dining/activity room, medication room, elevators, courtyard and front entrance.
Continued on 9099C. |