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25 | Licensing Program Analyst, (LPA) Ana Soto conducted a monthly case management visit to the above facility. LPA was met by grace Park, LVN and Later spoke with Crystal Pak, Administrator via telephone and the purpose of the visit was explained.
LPA and Juan maintenance supervisor, toured the 2nd floor, med room, front office, lobby, and dining room. LPA Soto interviewed Administrator via telephone, Grace, and Juan. LPA cited for not reporting incident in the facility and Administrator not being at the facility enough to oversee daily operations of the facility. Citations were given due to NC conference.
An exit interview conducted with Grace Park, LVN and hard copy of report and Appeal Rights provided. |