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13 | At 11:15 a.m. Licensing Program Analysts (LPA) Antonia Alvizar arrived to the facility to conduct an initial complaint visit. Upon arrival, LPA was greeted by staff Louis Mendoza and later met the Director, Danny Tapia and Administrator, Barabra Pacheco. LPA explained the purpose of the visit. At 11:56 p.m. staff Christopher Castro and LPA conducted a physical plant tour of facility.
Staff confined resident to a room
It is alleged that staff isolated client (C1) and forced to remain in bedroom because of throwing a toaster in the morning . Based on interviews, it was revealed that staff do not keep clients isolated in bedroom against clients will. An interview with Staff S1 indicated they verbally redirect C1 by giving them choices to stay in the living room, dining room, entertainment room, activity room, outside, or bedroom. LPA Alvizar reviewed Target Behavior record and verified the information provided by staff was correct.
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