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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 197607756
Report Date: 06/10/2024
Date Signed: 06/10/2024 01:12:49 PM


Document Has Been Signed on 06/10/2024 01:12 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754



FACILITY NAME:GOLDEN ROAD ASSISTED LIVINGFACILITY NUMBER:
197607756
ADMINISTRATOR:ANA SANTOSFACILITY TYPE:
740
ADDRESS:438 N. CALIFORNIA STREETTELEPHONE:
(626) 287-6792
CITY:SAN GABRIELSTATE: CAZIP CODE:
91775
CAPACITY:6CENSUS: 4DATE:
06/10/2024
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME BEGAN:
09:10 AM
MET WITH:Ana Santos, AdministratorTIME COMPLETED:
01:15 PM
NARRATIVE
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Licensing Program Analyst (LPA) Galarza conducted an unannounced Required- 1 year visit. The purpose of the visit was explained to Administrator Ana Santos. Assistant Administrator Mauricio Santos Jr arrived shortly after. There are currently 4 elderly residents 60 years and older residing in the facility. The following 12 Care Compliance and Regulatory Enforcement (CARE) tool domains were utilized during the inspection.

Infection Control:

  • The facility has an Infection Control Plan. A visitor sign-in sheet is in place.

Operational Requirements:
  • An Infection Control Plan has been added to the Plan of Operation.
  • The facility has a Dementia Waiver in place and an approved Hospice Waiver for 4 residents.
  • A fire clearance for 6 non-ambulatory adults 60 and over; of which three (3) may be bedridden in rooms 2, 3, and 4 only.
  • Liability Insurance in the amount of at least ($1,000,000) per occurrence and ($3,000,000) in total annual aggregate is in place and expires 10/6/2023.
  • A surety bond is not applicable. Facility does not handle resident's money.
  • Liability Insurance in the amount of ($1,000,000) per occurrence and ($3,000,000) in total annual aggregate is current with an expiration date of 10/6/2024.
  • Facility has an American Red Cross 1st Aid kit and manual.
  • No Surety bond is in place. Facility does not handle resident monies.


*Narrative continues next page.
SUPERVISOR'S NAME: Lisa HicksTELEPHONE: (323) 981-3972
LICENSING EVALUATOR NAME: Noemi GalarzaTELEPHONE: (323) 981-3974
LICENSING EVALUATOR SIGNATURE:
DATE: 06/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 06/10/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
Page: 1 of 6


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
FACILITY NAME: GOLDEN ROAD ASSISTED LIVING
FACILITY NUMBER: 197607756
VISIT DATE: 06/10/2024
NARRATIVE
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Physical Plant/Environment Safety:
  • The facility is a single story home located in a residential neighborhood that is licensed for six (6) non- ambulatory residents, of which 3 may be bedridden. The facility is owner operated and consists of 5 bedrooms; 4 for residents [3 private & 1 shared) and 1 staff bedroom for licensee, 3 bathrooms, living room, dining room, kitchen, outdoor covered patio area, laundry room, and a 3 car detached garage in the rear of the property presently being used as storage area.
  • The interior and exterior physical plant was inspected. Exit doors are free of any obstruction and there are no pools or large bodies of water. The kitchen drawers containing knives/sharp objects was unlocked, and under the kitchen sink and bathroom sink cabinets were unlocked with cleaning products.
  • The facility has one (1) fully charged fire extinguisher and fire sprinklers. The last fire inspections was 4/28/2023.
  • Water temperature readings measured within the required 105 - 120 degrees Fahrenheit.

Staffing:
  • A total of 5 caregiver staff provide care and supervision to the clients.

Personnel Records/Staff Training:
  • Administrator certificates expired 3/26/2024. Completed course work documents were sent to the recertification unit on 11/19/2023.
  • Personnel files/training were reviewed. Proof of staff training, health clearance, criminal background clearance and 1st Aid/CPR training were verified. Staff (S4) is not associated and was hired on 3/8/24.

Resident Records/Incident Reports:
  • A total of four (4) resident files were reviewed. They contained admission agreements, Physician's Reports, TB clearance, Physician's Orders, medical consent, and medication records. Hospice residents (R2-R4) did not have Appraisal Needs/Services Plans on file.
  • RCFE complaint poster and Personal rights are posted; however it was not 20" x 26". Technical Advisory was issued.

***Narrative continues next page***
SUPERVISOR'S NAME: Lisa HicksTELEPHONE: (323) 981-3972
LICENSING EVALUATOR NAME: Noemi GalarzaTELEPHONE: (323) 981-3974
LICENSING EVALUATOR SIGNATURE:

DATE: 06/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2024
LIC809 (FAS) - (06/04)
Page: 2 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
FACILITY NAME: GOLDEN ROAD ASSISTED LIVING
FACILITY NUMBER: 197607756
VISIT DATE: 06/10/2024
NARRATIVE
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Planned Activities:
  • Sufficient space to accommodate both indoor and outdoor activities was observed. Activities are individualized.
  • The facility does not have a Resident Council.

Food Service:
  • Sufficient food supply is stored in the kitchen and pantry areas consisting of: 2-day perishables, 7-day non-perishables, and emergency food supplies.
  • One (1) resident has a physician order for a modified diet.

Incident Medical and Dental:
  • Four (4) centrally stored resident medications were reviewed to verify there is a 30-day supply of medications.
  • Medical and dental transportation is provided by families.

Disaster Preparedness:
  • The emergency disaster plan is not updated to the current LIC 610E form.
  • The last disaster drill logs was conducted on 8/14/2023; not within the required quarterly basis.

Residents with Special Health Needs:
  • Three (3) residents are receiving hospice services. Zero (0) resident receive home health services.
  • Postural support physician orders were not observed in all resident files. Full and half bed rails for mobility assistance were observed in all resident rooms. No residents have prohibited health conditions.
  • Hospice residents (R2- R4) only had appraisals completed upon admission.

Per California Code of Regulations, Title 22, deficiencies were cited.

Exit interview was conducted with Administrator Ana Santos. A copy of the report and appeal rights were issued.
SUPERVISOR'S NAME: Lisa HicksTELEPHONE: (323) 981-3972
LICENSING EVALUATOR NAME: Noemi GalarzaTELEPHONE: (323) 981-3974
LICENSING EVALUATOR SIGNATURE:

DATE: 06/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2024
LIC809 (FAS) - (06/04)
Page: 3 of 6
Document Has Been Signed on 06/10/2024 01:12 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754


FACILITY NAME: GOLDEN ROAD ASSISTED LIVING

FACILITY NUMBER: 197607756

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 06/10/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type A
Section Cited
CCR
87705(f)(1)
Care of Persons with Dementia
(f) The following shall be stored inaccessible to residents with dementia: (1) Knives, matches, firearms, tools and other items that could constitute a danger to the resident(s).

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation, the licensee did not comply with the section cited above in that knives and sharps were unlocked in the kitchen drawers, and the cabinet under the kitchen sink and bathroom sink were unlocked with cleaning supplies; which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 06/11/2024
Plan of Correction
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Administrator agreed to a written plan of correction by tomorrow and on 6/13/24 submit proof of staff in-service training regardingTitle 22 regulation 87705.
Type A
Section Cited
CCR
87355(e)(2)
Criminal Record Clearance
All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (2) Request a transfer of a criminal record clearance as specified in Section 87355(c) or
This requirement is not met as evidenced by:


This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on record review, the licensee did not comply with the section cited above in that staff (S4) began working at the facility on 3/8/24, but has not been associated, which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 06/11/2024
Plan of Correction
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Administrator agreed to associate S4 to the facility via Guardian and/or submit in-person to CCL by tomorrow.

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Lisa HicksTELEPHONE: (323) 981-3972
LICENSING EVALUATOR NAME: Noemi GalarzaTELEPHONE: (323) 981-3974
LICENSING EVALUATOR SIGNATURE:
DATE: 06/10/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 06/10/2024
LIC809 (FAS) - (06/04)
Page: 4 of 6


Document Has Been Signed on 06/10/2024 01:12 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754


FACILITY NAME: GOLDEN ROAD ASSISTED LIVING

FACILITY NUMBER: 197607756

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 06/10/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
HSC
1569.695(a)
Other Provisions
(a)In addition to any other requirement of this chapter, a residential care facility for the elderly shall have an emergency and disaster plan that shall include, but not be limited to, all of the following:

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on record review, the licensee did not comply with the section cited above in the emergency disaster plan is not updated to the current LIC 610E form, which poses a potential health, safety or personal rights risk to persons in care.
POC Due Date: 06/24/2024
Plan of Correction
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Administrator agreed to submit an updated LIC 610E Emergency Disaster plan.
Type B
Section Cited
HSC
1569.695(c)
Other Provisions
(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill, it shall not require any resident participation. Documentation of the drills shall include the date, the type of emergency covered by the drill, and the names of staff participating in the drill.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on record review, the licensee did not comply with the section cited above in that the last disaster drill was conducted on 8/14/2023, which poses a potential health, safety or personal rights risk to persons in care.
POC Due Date: 06/24/2024
Plan of Correction
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Administrator agreed to submit a copy of a disaster drill log, that includes all staff signatures.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Lisa HicksTELEPHONE: (323) 981-3972
LICENSING EVALUATOR NAME: Noemi GalarzaTELEPHONE: (323) 981-3974
LICENSING EVALUATOR SIGNATURE:
DATE: 06/10/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 06/10/2024
LIC809 (FAS) - (06/04)
Page: 5 of 6


Document Has Been Signed on 06/10/2024 01:12 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754


FACILITY NAME: GOLDEN ROAD ASSISTED LIVING

FACILITY NUMBER: 197607756

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 06/10/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
87705(c)(6)
Care of Persons with Dementia
(c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (6) Appraisals are conducted on an ongoing basis pursuant to Section 87463, Reappraisals.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on record review, the licensee did not comply with the section cited above in that hospice/dementia residents (R2-R4) only have pre-placement and/or resident appraisals completed upon admission, which poses a potential health, safety or personal rights risk to persons in care.
POC Due Date: 06/24/2024
Plan of Correction
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Administrator shall submit copies of resident (R2-R4's) Appraisal Needs and Services Plans.
Section Cited
Deficient Practice Statement
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POC Due Date:
Plan of Correction
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Lisa HicksTELEPHONE: (323) 981-3972
LICENSING EVALUATOR NAME: Noemi GalarzaTELEPHONE: (323) 981-3974
LICENSING EVALUATOR SIGNATURE:
DATE: 06/10/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 06/10/2024
LIC809 (FAS) - (06/04)
Page: 6 of 6