197608081-7-10-2025-31-AS-NMAN-DKKPR3-20250815113204

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197608081
Report Date: 07/10/2025
Date Signed: 07/10/2025 02:12:34 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/16/2025 and conducted by Evaluator Nicholas Reed

COMPLAINT CONTROL NUMBER: 31-AS-20250416153601

FACILITY NAME:	AVANTGARDE SENIOR LIVING OF TARZANA		FACILITY NUMBER:	197608081
ADMINISTRATOR:	CAROLINA GARCIA-TREJO		FACILITY TYPE:	740
ADDRESS:	5645 LINDLEY AVENUE		TELEPHONE:	(818) 881-0055
CITY:	TARZANA	STATE: CA	ZIP CODE:	91356
CAPACITY:	138	CENSUS: 123	DATE:	07/10/2025
		UNANNOUNCED	TIME BEGAN:	12:00 PM
MET WITH:	Joyce Martinez		TIME COMPLETED:	02:15 PM

ALLEGATION(S):

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Staff sexually assaulted resident in care

INVESTIGATION FINDINGS:

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At approximately 12:00 p.m. on 07/10/25 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with staff and disclosed the reason for the visit.

Regarding the allegation "Staff sexually assaulted resident in care" it was alleged that about two (02) months ago, Staff #1 (S1) kissed and performed sexual acts upon Resident #1 (R1) in their room. To investigate the allegation, LPA Reed conducted an initial visit on 04/17/25 and at 8:45 a.m. conducted a review of pertinent records, including but not limited to an admission agreement, medical assessment, care plan, staff and client rosters and incident report.
On 04/17/2025, the case was referred to and accepted by the CCLD Investigations Branch. A Senior Investigator (SI) Christine Ferris conducted subsequent visits on 04/24/25 and 05/22/25. On 04/17/25, SI interviewed staff and residents between 9:00 a.m. and 1:00 p.m. On 05/22/25, SI interviewed S1 at 12:30 p.m. At the time of this visit, LPA toured the facility inside and out at 12:30 p.m. to ensure there are no immediate health and safety hazards reflecting residents’ health and safety.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Nicholas Reed
LICENSING EVALUATOR SIGNATURE:	DATE: 07/10/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 31-AS-20250416153601

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

FACILITY NAME: AVANTGARDE SENIOR LIVING OF TARZANA	FACILITY NUMBER: 197608081
	VISIT DATE: 07/10/2025

NARRATIVE

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Interviews with four (04) other residents, including R1’s roommate; Resident #2 (R2) between 10:15 a.m. and 1:00 p.m. on 04/24/25 revealed they had never witnessed S1 in R1’s room nor any sexual abuse towards R1. No residents had experienced any inappropriate contacts and/or sexual abuse in the facility either. S1 denied performing any sexual acts upon R1 or any other residents. S1 noted they were assisting residents with activities at the times that sexual abuse allegedly occurred. S1 further stated that they were aware of the facility’s policy that staff are not allowed to have relationships with residents and sexual contact between staff and residents is strictly prohibited. Review of an LAPD police report from 04/17/25 revealed that S1 had two (02) sexual encounters with them in the past four (04) months and both encounters were consensual. Hence, the police did end their investigation. A review of R1’s facility records, including Physician’s report, need and service plan and incident reports, did not reveal any information to verify the allegation. Based on observations, interviews, and record review, although the allegation may have been valid, the investigation did not provide sufficient evidence to verify that S1 sexually abused R1. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.

No immediate health or safety hazards were observed during today’s visit.

Exit interview conducted. Copy of report provided.

SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Nicholas Reed
LICENSING EVALUATOR SIGNATURE:	DATE: 07/10/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2025

LIC9099 (FAS) - (06/04)

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